HireNow Staffing, Inc. Direct Placement Online Services · 1 month ago
Client Service Specialist (Legal Secretary) - Litigation
Chicago, Illinois, United States
Full-time
Hybrid
Mid, Senior Level
$78K/yr - $105K/yr
6+ years expHireNow Staffing is seeking an experienced Client Service Specialist (Legal Secretary) to support a high-performing Litigation team within a prestigious global law firm. The role involves providing comprehensive administrative support to attorneys, managing complex workflows, and ensuring exceptional client service in a collaborative environment.
Staffing & Recruiting
Responsibilities
Provide comprehensive administrative and client-focused support to Litigation attorneys, ensuring smooth day-to-day operations and exceptional client service
Serve as a key point of contact for client communications, coordinating follow-up, document needs, scheduling requests, and general inquiries with discretion and professionalism
Maintain an in-office presence to support collaboration, facilitate workflow, and uphold the firm's standards for responsiveness and client engagement
Prepare, edit, and proofread complex litigation documents including motions, briefs, exhibits, correspondence, and discovery materials
Manage document workflows within the firms document management system and ensure version control, accuracy, and secure handling of sensitive materials
Support electronic and hard-copy court filings, requiring a strong understanding of state and federal filing rules
Coordinate attorney calendars, meetings, depositions, and travel arrangements while anticipating needs and preventing conflicts
Assist with matter management including opening/closing matters, maintaining client files, and ensuring compliance with firm protocols
Partner across Finance, Practice Support, and Client Services teams to drive timely and accurate completion of assignments
Monitor attorney time entries, address discrepancies, assist with pre-bill review, and coordinate revisions
Process expense reports and reimbursements in accordance with firm guidelines
Support monthly billing cycles, ensuring accuracy, completeness, and prompt submission
Demonstrate sound judgment, initiative, and commitment to quality in every task
Adapt quickly to shifting priorities, managing multiple deadlines in a fast-paced litigation practice
Maintain a poised, service-oriented approach with attorneys, clients, and colleagues at all times
Qualification
Required
6+ years of legal secretarial experience, with strong, hands-on litigation background (required)
Experience supporting attorneys at an Am Law 100/200 firm or similarly demanding legal environment
Advanced proficiency with MS Office (Word, Outlook, Excel, PowerPoint), PDF editing tools, and legal document management systems
Strong knowledge of legal billing processes, timekeeping systems, and court filing procedures
Exceptional written communication, proofreading accuracy, and organizational skills
Demonstrated stability and longevity in prior positions short employment stints will not be considered
Preferred
Experience coordinating large-scale litigation matters, including trial preparation
Familiarity with e-filing platforms and litigation support technologies
Ability to work seamlessly with multiple attorneys and manage complex, overlapping priorities
A service-driven mindset with the ability to anticipate needs and maintain strict confidentiality
Company
HireNow Staffing, Inc. Direct Placement Online Services
HireNow Staffing emerged from recognizing a gap in the job market, where a more efficient and specialized staffing approach was needed.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase