Bilingual Customer Service Representative – Spanish-English jobs in United States
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TTEC · 1 month ago

Bilingual Customer Service Representative – Spanish-English

TTEC is a company dedicated to making customers happy, and they are seeking a Bilingual Customer Service Representative – Spanish-English to enhance customer experiences. In this role, you will assist customers by answering inquiries and resolving their issues with compassion and efficiency.

ConsultingInformation TechnologyOpen SourceOutsourcingSoftwareWealth Management

Responsibilities

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

Qualification

Bilingual in EnglishSpanishCustomer service experienceProduct knowledgeComputer experienceHigh school diploma

Required

Bilingual in English and Spanish
6 months or more of customer services experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience

Benefits

Easy, free and confidential access to a variety of helpful services through the Employee Assistance Program
PTO
Tuition reimbursement
Health and wellness incentives
401k plan
Health and wellness benefits (medical/dental/vision coverage options)

Company

TTEC is one of the technology and services innovators that provides end-to-end, digital CX solutions.

Funding

Current Stage
Public Company
Total Funding
$1.61B
2021-11-23Post Ipo Debt· $1.5B
2019-12-06Post Ipo Equity· $110M
1996-08-09IPO

Leadership Team

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Kenneth I. Tuchman
Chairman and CEO
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Judi Hand
Chief Revenue Officer
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Company data provided by crunchbase