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Walmart Canada · 1 month ago

Director, Operations - Internal Consulting & Special Projects - Walmart Connect BizOps

Hoboken, NJ

Full-time

Onsite

Director/Executive

6+ years exp

Walmart Canada is part of Walmart Inc., a leading global retailer. They are seeking a Director for Operations in Internal Consulting & Special Projects to lead transformational initiatives, optimize business growth, and drive cross-functional collaboration within Walmart Connect.

DeliveryRetailShopping

Responsibilities

Oversee and directly drive the execution of large-scale, complex, cross-functional transformation initiatives resulting in strategic solutions to help WMC run the business more effectively and efficiently, generating incremental business value. Do so by deploying an answer-first approach, leveraging business knowledge, operational metrics and data, frameworks and modeling to prepare analyses and deliver concise executive-level recommendations as cohesive narratives. Present to and influence functional leaders and stakeholders

Direct planning, management and delivery of special projects supporting business priorities, objectives and key results, ensuring progress and successful delivery against end-to-end tactical plans and timelines while driving cross-functional collaboration. Support the team in project management, setting targets and activating communications plans to ensure executive and stakeholder visibility. Prepare recommendations and contingency plans as headwinds arise, demonstrating critical thinking, influence and agility to pivot when necessary

Proactively surface opportunities with recommendations for business support to ensure optimal processes, operational standards, structures and ways of working to meet business needs. Evaluate the ongoing effectiveness of current plans, programs and initiatives, consulting with business partners and stakeholders, soliciting, evaluating and applying inputs to drive solutions. Direct the implementation of related business solutions

Develop and implement strategies to attract and maintain a highly skilled and engaged workforce by recruiting, onboarding, engaging and developing talent. Support mentorship, workforce development, and succession planning

Cultivate relationships across WMC and Walmart to foster collaboration, establish best practices, and set shared goals and information-sharing platforms that foster partnerships and drive joint accountability against objectives. Collaborate with functional leaders and stakeholders to generate and implement solutions, leveraging subject-matter expertise

Act as a trusted advisor to business partners, influencing to lead or act as needed to move initiatives forward

Apply critical thinking to lead problem-solving efforts for complex and ambiguous problems, question assumptions, identifying potential consequences and risks

Activate and participate in feedback loops between data intake and insights, continually working to improve collection and accuracy to leverage it for transformation initiatives. Identify opportunities to improve data-driven decision-making, proposing ways to automate and/or improve existing processes in the help of technology

Promote and support company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensure compliance and support Walmart’s Open Door Policy

Qualification

Management consultingData analysisStrategic thinkingCross-functional collaborationBusiness developmentExecutive stakeholder managementProject managementProblem solvingCritical thinkingCommunication skillsTeam leadershipRelationship building

Required

Bachelor's degree in business administration, operations or related field and 6+ years of experience in management consulting, business development, operations or related area OR 8+ years of experience in management consulting, business development, operations or related area

Preferred

Master's degree in business administration

8+ years of experience in top-tier strategy consulting, corporate strategy at a large company, private equity investing or portfolio operations, or investment banking. As a bonus, previous experience applying this expertise at a digital media organization

Strong analytical, strategic thinking and problem-solving skills, with the ability to understand complex business drivers

Proficiency in data analysis tools and techniques, including SQL, Excel, and BI platforms (e.g., Tableau, Power BI)

Ability to think creatively, identify needle-moving solutions, deal with ambiguity, manage changing priorities within a matrixed organization

High degree of professional confidence and credibility with effective presence, strong written and verbal skills to present complex information in a clear and concise manner to a variety of audiences, including executive levels in the company

Bring a sense of 'fun' that inspires others and creates a healthy team environment

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.