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American Sugar Refining, Inc. · 17 hours ago

Associate Corporate Quality Manager, Laboratories

Baltimore, MD

Full-time

Hybrid

Senior Level

7+ years exp

American Sugar Refining, Inc. is the world’s largest refiner and marketer of cane sugar. The Associate Corporate Quality Manager – Laboratories is responsible for the standardization of laboratory operations across the enterprise, leading coordination of third-party testing, and supporting compliance with pharmaceutical standards.

AgricultureFood and Beverage

Responsibilities

Establish and maintain standards for ASR site quality laboratories in terms of procedures, equipment employed and overall appearance and operation

Establish, maintain, and monitor unique testing for specific customers (i.e. quarterly & annual testing)

Support the laboratory proficiency testing program which ensures methods and analysts are evaluated on an annual basis

Establish and maintain an internal laboratory auditing program

Lead the Laboratory Community of Practice which includes Laboratory Supervisors and other Quality team members from the operating sites

Work collaboratively with the Supplier Quality team in the coordination of third party testing for supplier qualification / monitoring and with the operating sites for specific finished product monitoring

Process aid and process technology modeling and testing

Quality testing method development, validation, and standardization

Support of new product development initiatives and test methods for these products

Routine interaction with Research & Technology (R&T) & Boca Raton Innovation Center (BRIC)

Maintain and act as ASR technical liaison in matters concerning the pharmaceutical (NF/EP/USP/etc.) business

Provide technical training to laboratory, manufacturing and general staff as required by ASR

Complete laboratory testing for corporate samples as required

Performs other duties as assigned

Qualification

Quality Assurance/ControlSugar refining technologiesLaboratory equipment calibrationISO/IEC 17025HACCP trainingContinuous ImprovementAnalytical ThinkingLeadershipProblem-SolvingCommunication Skills

Required

Bachelor's Degree from an accredited university and at least 7 years of experience working in a sugar refining operation

Knowledge of Quality Assurance/Control practices and procedures

Knowledge and understanding of sugar refining technologies and required process aids

Experience in communicating with 3rd party labs and suppliers

HACCP and/or related food safety training

Knowledge of the operation and calibration of laboratory equipment

Ability to analyze complex information and perform root cause analysis

Ability to recognize areas for Continuous Improvement strategies; recommend and implement CI strategies as assigned

Ability to utilize ERP information and analyze results

Ability to maintain confidentiality of proprietary business information at all times

Ability to effectively manage time, including the ability to prioritize, work within assigned deadlines, and work independently or collaboratively to accomplish organizational objectives

Ability to manage multiple tasks and projects while maintaining quality & accuracy standards

Ability to utilize Microsoft Office Suite, specifically Excel, Word, and Outlook on an Advanced Level

Ability to communicate in a clear and concise manner both verbally and in writing, fostering strong lines of communication across the business

Leadership

Quality Management

Acting Strategically

Planning & Scheduling

Problem-Solving

Analytical Thinking

Managing Complexity: Keeps focused on key objectives and results when addressing the details of a situation. Making timely decisions using available facts in ambiguous situations

Regulatory Matters: Demonstrates understanding of regulatory and compliance requirements for area of responsibility

Working with Ambiguity: Achieves forward progress in the face of poorly defined situations and/or unclear goals; able to work effectively with limited or partial information

Accountability: Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses his/her actions and their consequences both good and bad

Credibility: Adheres to a set of core values that are represented in decisions and actions. Does the right thing, even when it is difficult. Demonstrates technical proficiency, reliable customer service and delivery of results in supporting clients; speaks with authority and is respected by others; maintains objectivity in dealing with issues. Removes/ minimizes bias from decisions

Quality Management: Knowledge and application of food industry quality systems; Knowledge and application of procedures required for testing food quality

Acting with Integrity: Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments; Understands and follows company policies

Communication & Interpersonal Skills: Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener

Energy & Initiative: Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked; asserts one's influence over events to achieve goals

Judgment & Decision-Making: Bases decisions on a systematic review of relevant facts and information; avoids making assumptions or rushing to judgment; provides clear rationale for decisions

Customer Orientation: Addresses internal and/or external customer needs by providing and delivering professional, helpful, high quality service and support