Adobe AEP - Delivery Lead jobs in United States
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dentsu · 1 month ago

Adobe AEP - Delivery Lead

Dentsu is a global leader in marketing and technology solutions, and they are seeking a Delivery Lead for Adobe AEP. This senior-level role involves overseeing delivery teams, managing program governance, and ensuring successful outcomes for clients through strategic oversight and technical leadership.

AdvertisingInformation ServicesMarketing

Responsibilities

Establish program governance framework including decision-making protocols, escalation paths, and stakeholder engagement models
Identify and manage program-level risks, dependencies, and constraints
Align and articulate technical delivery with broader business transformation initiatives
Monitor program health metrics: velocity, quality, resource utilization, and client satisfaction
Review major technical decisions, architectural changes, and implementation approaches
Drive resolution of cross-functional blockers and escalated issues
Serve as primary project sponsor maintaining C-level and senior stakeholder relationships
Lead quarterly business reviews (QBRs) presenting outcomes, value delivered, and strategic recommendations
Manage stakeholder expectations and negotiate scope, timeline, and resource commitments
Drive strategic planning sessions with client executives to shape marketing technology vision
Build trusted advisor relationships to identify expansion opportunities and partnership growth
Prepare and present program dashboards, success metrics, and KPI tracking
Communicate program wins, challenges, and recommendations with transparency and clarity
Maintain comprehensive understanding of Adobe AEP technology stack and implementation patterns
Present technical demonstrations to elicit requirements and build buy-in on solutions as needed
Ensure delivery teams leverage AEP capabilities for multi-channel campaign orchestration
Push teams to innovate on opportunities that create efficiencies and drive business outcomes
Balance innovation with pragmatism to deliver tangible value
Provide leadership and direction to Program Lead, Operations Lead, Architects, and senior team members
Conduct performance evaluations and provide career development guidance for direct reports
Identify skill gaps and drive hiring, training, or resource reallocation decisions
Foster culture focused on collaboration, innovation, and continuous improvement
Promote knowledge sharing and best practice adoption across teams

Qualification

Adobe Experience PlatformProgram governance frameworksExecutive stakeholder managementMulti-channel campaign deliveryTeam developmentStrategic planningBusiness acumenLeadershipNegotiation skillsCoachingCommunication skillsMentoringRelationship building

Required

8+ years leading complex technology programs in agency, consulting, or enterprise environments
Proven experience as executive sponsor or primary relationship owner for strategic accounts
Track record establishing program governance frameworks and operating models
Experience managing multi-million dollar programs with distributed teams
Demonstrated success leading QBRs and presenting to C-level stakeholders
Experience leading, developing, and evaluating senior team members (architects, program managers, operations leaders)
Ability to inspire teams, provide clear direction, and foster high-performance cultures
Strategic hiring and resource allocation experience
Strong coaching and mentoring capabilities
Exceptional ability to build trusted advisor relationships with senior executives
Skill managing complex stakeholder environments and competing priorities
Experience negotiating scope, timelines, and commitments while maintaining partnership integrity
Strong business acumen connecting technology to revenue, efficiency, or strategic outcomes
Consultative approach focused on business challenges before solutions
Deep understanding of Adobe Experience Platform (AEP) capabilities, architecture, and implementation
Experience overseeing enterprise-scale multi-channel campaign delivery
Ability to review and assess technical approaches and architectural decisions
Sufficient depth to present demonstrations and engage in detailed technical discussions
Knowledge of marketing technology ecosystems, CDPs, and integration complexity
Strategic thinker balancing long-term vision with short-term delivery
Exceptional communication across technical and non-technical audiences
Decisive leader comfortable with incomplete information
Transparent communicator addressing challenges directly
Relationship builder creating trust through credibility and follow-through

Preferred

Experience in pharmaceutical, healthcare, or regulated industries
Background with global, multi-brand organizations
Track record identifying and closing expansion opportunities
Adobe Experience Platform certifications
Experience with agile transformation or operating model evolution

Benefits

Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Flexible paid time off
At least 15 paid holidays per year
Paid sick and safe leave
Paid parental leave

Company

We are dentsu.

Funding

Current Stage
Late Stage
Total Funding
$24.88M
Key Investors
Epiris
2012-07-12Acquired
1993-11-01Private Equity· $24.88M

Leadership Team

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Dawn Rowlands
CEO Sub-Saharan Africa
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Nigel Sharrocks
CEO, Aegis Media Global Brands
Company data provided by crunchbase