Liberty Federal Credit Union · 1 month ago
Director of Lending Administration
Liberty Federal Credit Union is a full-service credit union seeking a Director of Lending Administration to manage the day-to-day administration functions of the lending channels. This role involves providing reporting, tracking, and comprehensive incentive compensation support to the EVP of Lending and ensuring compliance with industry regulations.
BankingCreditFinancial Services
Responsibilities
Responsible for the execution of all incentive compensation documents for the lending channels. This role will work with each of the department heads to help facilitate the production of incentive compensation documents required for incentive pay
Perform specific functions relating to Mortgage Lending incentive compensation:
Assist VPs of Mortgage Operations with the reconciliation of mortgage loans
Work with assigned personnel to pull reports within the mortgage systems (Encompass and nCino) to facilitate the reconciliation of commissions and incentives on a monthly basis
Review incentive reports identifying any discrepancies, gaps, or issues to be addressed with the Lending Incentive Comp Team
Ensure nCino Comp Platform is up to date and accurate allowing the sales channel to review their commissions/incentives throughout the month for verification. Send communication to all incentive-based employees throughout month to remind them to review their results and acknowledge. Notify SVP of Lending and RVPs if individuals are not keeping up with their approval processes
Act as Lead Administrator in nCino Comp Platform for management and maintenance
Ensure hours and pay are uploaded timely and accurately
Ensure new hires are set up on platform accurately based on offer letters
QC the platform monthly to ensure proper operation; if there are issues, work with nCino Comp Platform contact to resolve. Report issues to Sr. Management immediately, and report resolution to same once resolved
Audit draw balances in nCino each pay period to ensure they are matching payroll
Be primary point of contact on all NMLS activity, with HR being back up support
Provide support to the EVP of Lending and direct reports on anything lending related to properly support the teams. Examples of support expected (not an exhaustive list):
Reporting requirements to the teams
Presentation development
Travel schedules and bookings
Meeting planning, reservations, set up, etc
Trending and tracking of data
Capacity planning reports and action items
Policy update requirements
Responsible for handling highly confidential material/information that must be appropriately protected
Demonstrate commitment to technology by maximizing the use of all platforms available in the most efficient manner. Stay informed of new technology and make recommendations for the future evolution of our platforms
Any other duties that may be assigned by direct supervisor or leadership
Qualification
Required
Experience in managing day-to-day administration functions of lending channels
Ability to provide reporting, tracking, and comprehensive incentive compensation support
Knowledge of compliance with rules and regulations in the lending industry
Experience with incentive compensation documents for lending channels
Ability to assist with reconciliation of mortgage loans
Experience pulling reports within mortgage systems (Encompass and nCino)
Ability to review incentive reports and identify discrepancies
Experience ensuring accuracy of nCino Comp Platform
Ability to communicate effectively with incentive-based employees
Experience as Lead Administrator in nCino Comp Platform
Ability to ensure timely and accurate uploads of hours and pay
Experience setting up new hires on platforms based on offer letters
Ability to perform monthly quality control of the platform
Experience auditing draw balances in nCino each pay period
Ability to be the primary point of contact on all NMLS activity
Experience providing support to EVP of Lending and direct reports
Ability to handle highly confidential material/information
Commitment to maximizing the use of technology and staying informed of new technology
Benefits
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Company
Liberty Federal Credit Union
About Liberty Federal Credit Union Liberty Federal Credit Union is a member-owned financial institution focused on returning value through innovative products and services.