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Stream Companies · 3 hours ago

Jr Salesforce Administrator

United States

Full-time

Remote

Entry Level

2+ years exp

Stream Companies is an award-winning automotive software and digital marketing company. They are looking for a Junior Salesforce Administrator who will provide support for Salesforce, manage user administration, and focus on training and support for Salesforce users.

AdvertisingMarketingSEO

Responsibilities

Tier 1 support for all Salesforce tickets, escalates tickets to more senior administrators and developers as needed

Handle all basic administrative functions including user administration (onboarding/offboarding), modification of page layouts, roles, profiles, generation of reports and dashboards, etc

Manage CRM data to maintain – improve data integrity and accuracy

Conduct ongoing training and build courses for users and new hires

Document Salesforce processes and customizations in Confluence, updating and maintaining based on changes made in the platforms

Extremely detail oriented and aware of the critical nature of maintaining data structure and integrity within Salesforce and as it integrates with our other business systems

Work as an integral team member within the Systems, Innovations and Process department with your focus on Salesforce but with the ability to work within a complex technical ecosystem with a cross-functional team

Communicate, manage your tasks, meet deadlines and worklist within our project management system

Follow all change management and IT security policies

Qualification

Salesforce certified administratorSalesforce administration experienceCPQ experienceProject managementAnalytical thinkingDetail-orientedCommunication skillsInterpersonal skills