ORBCOMM · 19 hours ago
Agentic AI Automation Business Specialist
ORBCOMM is a global leader in industrial IoT, managing over a million assets worldwide across various sectors. The Agentic AI Automation Business Specialist will identify and implement intelligent automation solutions, collaborating with multiple teams to drive efficiency and business value.
Communications InfrastructureDeveloper ToolsInformation TechnologySecurityTelecommunications
Responsibilities
Workflow Discovery & Analysis: Partner with teams across ORBCOMM to map existing processes, conduct stakeholder interviews, identify inefficiencies, and uncover high-impact automation opportunities in operations, customer service, engineering, finance, and beyond
Build Business Cases: Quantify potential impact, build ROI models, and prioritize automation opportunities based on business value and feasibility
Design AI Agent Solutions: Propose intelligent automation solutions leveraging agentic AI—systems that can reason, make decisions, and execute multi-step workflows with minimal human intervention
Implement Solutions Pragmatically: Build and deploy automation using the right tool for each use case—no-code platforms (Zapier, Make.com) for speed, low-code tools (Power Automate, n8n) for flexibility, or code (Python, APIs) when complexity requires it
Leverage LLMs & GenAI: Deploy ChatGPT, Claude, Microsoft Copilot, and other AI tools to create intelligent assistants, automate communications, extract insights, and enhance decision-making
Drive Adoption & Change Management: Work closely with business stakeholders to ensure solutions meet their needs, train users, gather feedback, and drive adoption across the organization
Collaborate with Technical Teams: Partner with the AI Automation Engineer to translate business requirements into technical specifications and ensure successful implementation of complex solutions
Measure Business Impact: Track performance metrics, demonstrate ROI, and continuously improve automation solutions to maximize business value and user satisfaction
Knowledge Sharing: Document processes, create user guides and training materials, and evangelize best practices for agentic AI and automation across the organization
Qualification
Required
Bachelor's degree in Business, Operations, Information Systems, Engineering, or related field (0-2 years of experience)
Strong process analysis and workflow design skills
Excellent stakeholder management and communication skills—can explain technical concepts to non-technical audiences and translate business needs into requirements
Tech-savvy with proven ability to learn and adopt new tools and technologies quickly
Experience designing, mapping, or improving workflows (academic projects, internships, or professional experience)
Strong analytical skills—ability to break down complex processes and identify optimization opportunities
Demonstrated initiative and self-learning capability
Detail-oriented with strong organizational and project management skills
Passion for automation, efficiency, and continuous improvement
Leverage AI-enabled tools and automation to support daily tasks and productivity
Commitment to continuous learning in digital and AI literacy
Company
ORBCOMM
ORBCOMM is a global provider of Machine-to-Machine (M2M) and Internet of Things (IoT) solutions.
H1B Sponsorship
ORBCOMM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$110MKey Investors
Pacific Corporate Group
2021-04-08Acquired
2006-11-03IPO
2006-01-04Private Equity· $110M
Recent News
2025-11-11
Company data provided by crunchbase