Versana · 1 month ago
Senior Implementation Analyst
New York, NY
Full-time
Hybrid
Mid, Senior Level
$150K/yr - $180K/yr
3+ years expVersana is an industry-backed data and technology company focused on improving the syndicated loan market. They are seeking a Senior Implementation Analyst to lead implementation and integration projects, ensuring a smooth onboarding process for customers and collaborating with the product team to enhance their platform.
ConsultingData IntegrationFinanceFinancial Services
Responsibilities
Define project requirements by conducting discovery, scope reviews, workshops and data/process analysis. Identify project milestones, phases, and elements to ensure satisfactory project delivery
Develop, coordinate and execute project plans, task schedules and resource activities to ensure on-time and effective delivery of complex implementation and integration projects
Establish an in-depth understanding of the Versana product, integration capabilities and implementation process
Work closely and directly with customers. Effectively manage customer expectations with respect to product capabilities and project delivery milestones. Develop and nurture relationships with key customer stakeholders
Manage project risks, issues/problems and activity progress to ensure project goals (deadline, scope, quality) are achieved. Assist with problem resolution, risk mitigation, and escalation as needed
Regularly monitor project progress and report on status for both internal and customer audiences
Potentially manage multiple projects and clients simultaneously and adhere to project deliverables and timelines
Provide formal and informal user training
Be comfortable wearing multiple hats and being hands-on in a dynamic startup environment
Help prepare test plans and work closely with QA team to test application and ensure quality product is delivered to end customers
Work closely with customer support team to provide assistance as needed by answering questions, troubleshooting issues, and escalating as necessary
Qualification
Required
3-5+ years of hands-on software project implementation experience with a track record of execution and customer delivery
Knowledge of financial products and in-depth experience with syndicated lending a must
Extensive experience with the LoanIQ product
Experience with process and project management
Willingness, flexibility, and commitment required to thrive in a dynamic startup or early-stage environment
Extreme customer focus and empathy
Excellent communication and presentation skills. Ability to communicate with customers in a clear, concise fashion both verbal and written
Independent self-starter requiring little supervision to complete tasks and projects
Ability to make decisions in face of ambiguity and adapt approaches as needed
Ability to work effectively in a team setting. Excellent interpersonal skills and effectiveness working cross functionally
Strong analytical and critical thinking skills
Preferred
Experience with ACBS and Wall Street Office a plus
Company
Versana
Versana is an industry-backed fintech company that provides transparency, efficiency and velocity to loan market.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$66MKey Investors
Barclays
2024-09-10Series Unknown· $26M
2023-03-28Series Unknown· $40M
Leadership Team
Cynthia Sachs
Founding CEO and Board Member
George Nunn
Chief Operating Officer
Recent News
2025-12-16
Company data provided by crunchbase