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Viral Nation · 1 month ago

Director, Strategy (Post Sale)

United States

Full-time

Remote

Director/Executive

8+ years exp

Viral Nation specializes in building social-first ecosystems for brands to connect with modern consumers. The Director, Strategy (Post Sale Delivery) is responsible for driving strategic excellence across delivery work for enterprise-level clients, ensuring data-backed strategy implementation and maintaining strategic integrity throughout the delivery process.

AdvertisingMarketingSocial Media

Responsibilities

Own end-to-end strategic delivery across enterprise-level client programs, ensuring all work is aligned to client objectives and grounded in data

Partner closely with pre-sale strategists to understand what was sold, ensuring seamless transitions and maintaining strategic continuity from pitch to execution

Serve as the strategic anchor during onboarding and throughout delivery, establishing strong relationships with clients and guiding long-term strategic direction

Lead the development, optimization, and execution of integrated marketing strategies across influencer, social, content, and experiential services

Work in close partnership with Client Services and Business Intelligence to ensure all strategies are measurable, insight-driven, and tied to meaningful KPIs

Partner with BI to define measurement frameworks, interpret performance data, craft QBR insights, and surface strategic growth opportunities

Collaborate with Operations on scoping, resourcing, prioritization, and process optimization across multiple verticals, categories, and workstreams

Ensure that BI outputs are appropriately translated into clear strategic recommendations and executive-ready narratives

Streamline cross-functional communication to ensure flawless execution and alignment across all service lines

Lead, mentor, and develop a team of strategists supporting enterprise portfolios across multiple categories

Maintain oversight of day-to-day strategy execution while also guiding long-term strategic direction and innovation

Build frameworks, tools, and standards that elevate strategic output across delivery teams

Provide thought leadership, training, and capability development that strengthens strategic maturity across the organization

Work closely with BI to interpret data and performance trends, transforming insights into actionable strategic recommendations

Lead your team in the development of compelling, data-backed narratives for QBRs, strategic roadmaps, and optimization recommendations

Identify expansion opportunities, whitespace, and long-term growth pathways for clients—grounded in business objectives, performance data, and market trends

Partner with Client Services and BI to build strong upsell and renewal strategies, influencing client decision-making with strategic clarity and confidence

Serve as a senior strategic advisor to client executives, translating complex challenges into innovative, actionable solutions

Oversee strategic delivery across complex, multi-stakeholder accounts, ensuring consistency, quality, and business impact

Manage cross-team resourcing and workflow orchestration across multiple verticals, categories, and service offerings

Ensure all strategic outputs meet the highest standards of rigor, innovation, operational feasibility, and measurability

Navigate ambiguity with confidence, providing clear direction, strategic judgment, and proactive problem-solving across teams

Qualification

Strategic deliveryIntegrated marketingBusiness Intelligence collaborationData-driven insightsOperational expertiseClient relationship managementTeam leadershipExecutive storytellingCommunication skillsPresentation skills