Apply on Employer Site

Evergreen Nephrology · 8 hours ago

Director, Network Operations - South Carolina

South Carolina, United States

Full-time

Hybrid

Lead/Staff, Director/Executive

$140K/yr - $150K/yr

5+ years exp

Evergreen Nephrology is committed to transforming kidney care through a holistic approach. As a Network Operations Director, you will lead strategic partnerships, ensuring seamless engagement and onboarding of new partners while driving customer success and improving patient care outcomes.

Health CareMedicalWellness

Responsibilities

Network Partner Onboarding & Integration - Together with the SVP Market Operations and VP East Market Operations, own the operational onboarding and integration of new partners with EG Clinical Operations

Field Operations - Utilize your knowledge of Value Based Care (VBC) to translate our operational and clinical model in a way that engages and drives internal and external stakeholders in strategic execution and partnership

Data & Analytics Collaboration - Support the development of dashboards and reporting tools that inform Evergreen’s strategy to drive partner performance. Assist in preparing presentations and materials for leadership and external partners and facilitate internal performance management sessions

Cross-Functional Partnership - Work closely with and influence internal clinical operations, care navigation, finance, and business development teams to align with partner insights to facilitate future growth and shape workflows, delivery, and innovation

Support the development and execution of network growth strategies across all care service lines to ensure adequate access, efficient utilization, and scalability

Use data to drive insights around provider capacity, performance, network gaps, and patient demand trends

Collaborate cross-functionally with Network Operations, Clinical Strategy, Product, and Commercial teams to identify high-impact opportunities for expansion and optimization

Build and maintain strategic frameworks and models to guide decision-making on network expansion, configuration, and resourcing

Contribute to provider compensation strategy development and optimization, aligning incentives with clinical quality and operational efficiency

Contribute to network quality improvement initiatives by surfacing inefficiencies, tracking performance metrics, and recommending structural improvements

Other duties consistent with this role, as assigned

Qualification

Value Based CareHealthcare ServicesData & AnalyticsRelationship ManagementChange ManagementCross-Functional CollaborationMS Office SuiteInfluencing SkillsCommunication Skills

Required

Bachelor's degree in business or related field, master's degree preferred

5 years of experience working with executives, cross-functional teams, and external customers and partners to drive business outcomes

Experience in value-based care, post-acute care, or healthcare services

Excellent relationship, communication, change management and influencing skills, with the ability to build trust and respect quickly, both internally and externally

This is a role based across the state of South Carolina and requires a willingness to travel up to 80-90% for executive and partner meetings

Intermediate skills with MS Office Suite of products including Outlook and Teams

Able to work effectively in a primarily remote environment: Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended. Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role. Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information