Recovery Centers of America · 1 day ago
Quality Assurance Specialist
Recovery Centers of America is dedicated to improving the quality of care in substance use disorder treatment and general healthcare. The Quality Assurance Specialist will drive quality improvement initiatives, ensuring compliance with regulations and fostering a culture of continuous performance improvement across the organization.
Addiction TreatmentHealth CareMedicalPharmaceutical
Responsibilities
Partner with all departments as a senior leader to elevate quality of care, ensuring compliance with all regulatory and contractual requirements while fostering a culture of ongoing improvement
Collaborate with multidisciplinary teams to collect, analyze, and monitor quality metrics, identifying opportunities for improvement and driving data-informed decisions
Develop and lead the implementation of performance improvement strategies using proven methodologies to enhance efficiency, quality, safety, and patient outcomes
Track, evaluate, and report the status of quality initiatives, ensuring transparency and accountability across teams
Maintain and lead compliance with TJC/CARF standards, as well as local, state, and federal regulations
Facilitate survey readiness and preparedness initiatives
Update regulatory matrices and compliance documentation in collaboration with relevant teams
Analyze incident report trends to identify systemic issues and develop actionable plans to address root causes and mitigate future risks
Own and drive the achievement of Facility Balanced Scorecard metrics, ensuring alignment with organizational goals and sustained performance improvements
Oversee and optimize the quality of patient safety, privacy, and risk management processes, including ACTs investigations
Monitor risk areas, report findings, and implement strategies for mitigation, including staff education and sustainability monitoring
Provide leadership for key committee meetings, including QAPI, Medical Records, Safety, and Infection Control
Educate and train staff on quality improvement, patient safety, and regulatory standards
Analyze patient satisfaction survey feedback, grievances, and ACTS data to develop and monitor strategies that improve patient experience and outcomes
Qualification
Required
Strong understanding of compliance and quality standards specific to substance use disorder treatment and healthcare
Familiarity with healthcare regulatory requirements (local, state, federal) and accreditation standards
Proficiency in data collection, analysis, and reporting, including familiarity with IT systems and tools such as Microsoft Office Suite and quality management platforms
Experience with project management methodologies (e.g., Agile, Six Sigma)
Strong organizational, communication, and problem-solving skills with attention to detail
Analytical mindset with the ability to interpret data and translate it into actionable insights
Basic proficiency with IT systems used in healthcare quality management
Ability to manage tasks effectively and meet deadlines
Good organizational and communication capabilities
Commitment to continuous learning within the healthcare compliance field
Proficiency in Microsoft Office Suite and willingness to learn new software as needed
Ethical judgment and integrity when handling sensitive patient data, with a commitment to confidentiality in line with HIPAA and related regulations
Leadership skills with a proactive approach to solving problems and driving team collaboration
Cultural competence and sensitivity towards diverse populations
Eagerness to learn and thrive in a fast-paced, team-oriented environment
Preferred
Bachelor's degree in a related field preferred
Certification in healthcare quality and/or process improvement (e.g., Six Sigma Green Belt) is preferred
1-3 years in quality improvement, regulatory compliance, or healthcare operations, preferably in substance use disorder treatment or a similar setting preferred
Experience with performance improvement initiatives, compliance monitoring, and data reporting is highly beneficial
Company
Recovery Centers of America
Recovery Centers of America is fundamentally transforming the treatment of addiction and the capabilities of those in recovery
H1B Sponsorship
Recovery Centers of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$331.5MKey Investors
Deerfield
2016-11-15Private Equity· $100M
2015-12-16Private Equity· $231.5M
Recent News
Behavioral Health Business
2025-12-12
2025-11-08
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