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TDS Telecommunications LLC · 3 hours ago

Field Service Technician-Network

Coeur d'Alene, ID

Full-time

Onsite

Entry Level

$25.13/hr - $37.69/hr

1+ years exp

TDS Telecommunications LLC is dedicated to connecting people through innovative fiber internet technology. As a Field Service Technician-Network, you will install, troubleshoot, repair, and maintain telecommunications products and equipment while providing exceptional customer service and identifying sales opportunities.

Telecommunications

H1B Sponsor Likely

Responsibilities

Assists with and performs on-site installing, troubleshooting, testing, splicing, repairing, and maintaining telephone equipment and general network equipment, customer premise equipment, Video/CATV/DBS, fiber optic/copper facilities and/or other TDS products & services for new and existing customers. Identifies location of defective cable using various test equipment and repairs buried, aerial, underground and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Pole climbing and operating construction equipment is required. Locates, identifies and marks company underground and buried facilities to prevent facilities from being damaged. Keeps orderly log of all locate requests in our exchange area. Performs cable fault acceptance tests on newly constructed facilities

Assists with and provides troubleshooting support techniques and corrections. Responds to “trouble” dispatches

Assists with and provides support for enhancing and maintaining record systems (cross connects, line groups, network elements, etc.)

Provides excellent customer service. Proactively educates and sells TDS products and services to customers

Gain working knowledge of RUS Standards and Grounding practices associated with splicing and maintenance of outside plant facilities and equipment

Qualification

Fiber optic splicingTelecommunications troubleshootingCustomer service skillsTechnical telecommunications experienceTelecommunication productsComputer applications proficiencyMulti-taskEffective communication skillsOrganizational skills

Required

1+ year basic technical telecommunications experience -OR- current/prior military service with honorable discharge

6+ months of basic fiber optic and/or copper cable splicing and repair, installation and repair, or switch training

Must have and maintain a valid driver's license

Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401(k) Plan

Generous Vacation & Paid Sick Leave

Seven Paid National Holidays & One Floating Holiday

Paid Parental Leave (6 weeks after 12 months of employment)

Adoption & Surrogacy Assistance

Employee Assistance & Wellness Programs

Short-Term & Long-Term Disability

TDS Service Discounts

Education Assistance

Paid Volunteer Time

Company

TDS Telecommunications LLC

Glassdoor3.5

TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban and rural communities throughout the U.S.

Founded in 1969

Madison, WI, US

1001-5000 employees

http://www.tdstelecom.com

H1B Sponsorship

TDS Telecommunications LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)

2022 (2)

2021 (1)

2020 (1)