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SilverEdge Government Solutions · 1 month ago

Technical Writer 2

Fort Meade, MD

Full-time

Onsite

Mid Level

SilverEdge Government Solutions is a premier provider of innovative cyber, software, and intelligence solutions. They are seeking a Technical Writer to develop effective documentation for their DoD customers, playing a crucial role in bridging communication between teams and ensuring the clarity of technical information.

Cyber SecurityInformation ServicesInformation Technology

Growth Opportunities

Responsibilities

Originating technical defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems

Acting as a liaison between the customer and other teams to help define or update technical documentation. Teams include Configuration Management, Engineering, Project Management, Deployment/Installations, and IT Equipment Space Management and Operations

Interpreting engineering and maintenance drawings and operational procedures to understand and blend large quantities of computer-related information into various documentation

Researching and gathering highly technical subject matter, organizing information from multiple sources, and expressing technical information in written form that is comprehensible to a wide audience of readers

Testing and applying concepts for accuracy within the development environment, and making necessary changes or updates as needed

Preparing and maintaining operations documentation and technical publications within the customer repository (i.e., SharePoint/Confluence)

Maintaining proficiency in proper grammatical rules for effective communication in both written and spoken forms

Qualification

Technical documentationMicrosoft Office ToolsServiceNOWJIRAEffective communication

Required

Originating technical defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems

Interpreting engineering and maintenance drawings and operational procedures to understand and blend large quantities of computer-related information into various documentation

Testing and applying concepts for accuracy within the development environment, and making necessary changes or updates as needed

Preparing and maintaining operations documentation and technical publications within the customer repository (i.e., SharePoint/Confluence)

Maintaining proficiency in proper grammatical rules for effective communication in both written and spoken forms

Microsoft Office Tools (specifically Outlook, Excel, Powerpoint, Visio, Word)

Preferred

Experience or knowledge with ServiceNOW and/or JIRA or similar ticketing/tracking databases

Company

SilverEdge Government Solutions

SilverEdge, An SAIC Company, is a next generation provider of innovative and proprietary cybersecurity, software, and intelligence solutions for the Defense and Intelligence Communities.

Founded in 2022