Apply on Employer Site

The City University of New York · 1 month ago

HR Professional Development & Employee Relations Director (HEO)

New York, NY

Full-time

Onsite

Director/Executive

$114K/yr - $126K/yr

8+ years exp

John Jay College of Criminal Justice, part of the City University of New York, is a leader in educating for justice and serves a diverse student body. The Director of Professional Development & Employee Relations will lead the development and implementation of professional development programs, addressing employee relations and enhancing workforce capabilities.

Higher Education

Responsibilities

Design, implement, and evaluate a comprehensive professional development strategy aligned with the College’s Strategic Plan and CUNY’s 2023–2030 Roadmap, including leadership development, compliance training, and workforce capability initiatives

Manage and optimize use of learning management systems (e.g., LinkedIn Learning, CUNY Brightspace, or Workday Learning) to deliver, track, and report training participation and impact across the campus community

Develop and facilitate training modules, workshops, and learning pathways for staff and supervisors on topics such as communication, customer service, leadership, change management, and artificial Intelligence (AI)

Advise supervisors and staff on performance management, conflict resolution, and policy interpretation in accordance with CUNY policies, PSC/CUNY contracts, and College procedures

Partner with campus stakeholders to assess and strengthen organizational culture through engagement surveys, recognition programs, and inclusive workplace initiatives that foster trust, accountability, and belonging

Coordinate campus-wide compliance training (e.g., ESPARC, Workplace Violence Prevention, GBVT) and ensure adherence to CUNY and state/federal HR policies, maintaining accurate training and certification records

Lead development of employee recognition and appreciation initiatives (e.g., BRAVO Employee Recognition Program, service milestones, awards ceremonies) that celebrate contributions and support retention

Collect and analyze training and employee relations metrics; prepare periodic reports, dashboards, and recommendations for senior leadership to guide decision-making and measure program impact

Qualification

Professional development strategyEmployee relations programsLearning management systemsData analysisTraining facilitationEquityInclusionLeadership developmentCompliance trainingOrganizational cultureCommunication skillsConflict resolution

Required

Bachelor's degree and eight years' related experience required, preferably in a higher educational institution

Communicates clearly and persuasively in written, verbal, and presentation formats

Skilled facilitator and trainer

Demonstrated ability to connect professional development and employee relations programs to institutional mission and strategic goals

Demonstrated acumen using data and feedback to evaluate program effectiveness and drive continuous improvement

Demonstrates commitment to equity, inclusion, and respect for diverse perspectives and experiences

Preferred

SHRM-CP/SHRM-SCP, PHR/SPHR, or equivalent HR certification

Benefits

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.

We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.

Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

Company

The City University of New York

The City University of New York is the nation’s largest urban public university, a transformative engine of social mobility that is a critical component of the lifeblood of New York City.

Founded in 1847

New York, NY, US

10001+ employees