Iron Mountain · 1 month ago
Senior Critical Facilities Technician (1:00pm-9:30pm) (Must have HVAC and Low Voltage)
US | AZ | Phoenix | 615 North 48th St
Full-time
Onsite
Mid, Senior Level
1+ years expIron Mountain is a global leader in information management and data center solutions. The Senior Critical Facilities Technician is responsible for providing technical and facility support in a 24x7 data center environment, ensuring the maintenance and oversight of critical systems to meet operational standards.
Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work
Monitor IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed up-time service levels
Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility
Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment
Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation
Proactively identify issues and take the needed steps to resolve them
Escort and periodically check vendors while performing maintenance to ensure that the rules and operating procedures are followed
Assist in arranging access and creating work assignments and changes for internal works or for vendors
Assist in creating required MOPs
Procurement of goods and services through the procurement system
Receive and respond to third party reports of mechanical or maintenance issues on the systems
Qualification
Required
Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day
Attention to detail - ability to understand and follow a documented process and Iron Mountain's safety code, role is very process driven
Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time
Dedication & desire to learn - we would like you to grow your career within Iron Mountain
Customer service mentality - we are customer obsessed
Opportunities for overtime work will be available
Working hours are varied and nights, weekends and holidays may be required
The ability to obtain security clearance via government or other agency background check may be required for customer support
Applicants must meet all requirements, including customer-contracting requirements, which will require U.S. Citizenship
Preferred
1-3 years experience in a critical operations environment and/or data center experience preferred, but not required
Benefits
401(k), Employee Stock Purchase Plan
Medical, Dental and Vision benefits - Day One
Employee Assistance Program
Annual Merit Increases, 2 Weeks Paid Vacation, 7 Paid Holidays + Sick Pay
Professional Development and Training
Referral program
Company
Iron Mountain
Iron Mountain offers storage, asset lifecycle management and information management services to companies.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.77B2025-09-05Post Ipo Debt· $1.41B
2024-12-03Post Ipo Debt· $1.2B
2023-05-10Post Ipo Debt· $1B
Leadership Team
Marc Duale
Senior Advisor to the President and CEO
William Meaney
CEO
Recent News
Hindu Business Line
2025-12-16
Company data provided by crunchbase