Brown & Brown ยท 1 day ago
Senior Account Manager Employee Benefits (Hybrid)
Phoenix, AZ
Full-time
Hybrid
Mid, Senior Level
3+ years expBrown & Brown is seeking an Employee Benefits Senior Account Manager to join our growing team. The role involves establishing and maintaining professional relations with clients while managing their accounts, advising on benefit plans, and ensuring compliance with federal and state laws.
Insurance
Responsibilities
Establish, develop and sustain professional relations with internal staff, carriers and clients
Service the designated book of business as it relates to marketing, claims, administration and sales
Respond to client questions and maintain appropriate correspondence files
Meet department guidelines for client retention
Make good and timely decisions that propel our company forward
Responsible for the day-to-day account management of client accounts
Advise and direct clients on claims issues, administration, benefit plans and federal/state laws such as: COBRA, HIPAA, FMLA, ERISA etc
Assist with the implementation of benefit plan renewals, benefit changes, new plans and/or new lines of coverage
Coordinate with vendors and carriers to confirm dates and times for enrollment meeting and enrollment materials
Assist with off site client meetings, employee communication meetings, enrollment meetings and benefit/wellness fairs
Assist AE with client presentations
Provide timely updates to client and carriers requests
Complete all required forms required by Quality Control
Adhere to QC policy and procedures
Perform required functions with EPIC
Sets the lead in the Account Management department by example in strong solutions using speed and agility for customer service
Consistently achieve results, even under tough circumstances
Qualification
Required
Minimum 3-5 years of prior group insurance experience required
Active, valid driver's license
Proficient in Microsoft Office required
Experience with data analysis
Strong customer service and interpersonal skills
Licenses State of AZ license Health and Accident
Benefits
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company
Brown & Brown
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joel Eubank
COO/CFO Dealer Services
Kadir Edghill , CPA, MBA
CFO - Arrowhead Programs Division
Recent News
2025-10-07
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2025-10-06
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