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Allied Solutions LLC · 1 month ago

Senior IT Performance Analyst

Carmel, IN

Full-time

Onsite

Senior Level

5+ years exp

Allied Solutions LLC is seeking a Senior IT Performance Analyst who will provide data-driven insights to support decision-making in the Enterprise Technology Group. The role involves analyzing product data, user behavior, and business operations to enhance IT strategy and improve client experiences.

Financial ServicesInformation Technology

H1B Sponsor Likely

Responsibilities

Collect and analyze large data sets to provide insights and trends

Collaborate with cross-functional teams to develop data-driven solutions and identify opportunities to optimize IT performance

Prepare reports on a weekly, monthly and quarterly basis to inform strategy

Perform ad hoc analysis to support business needs and answer complex business questions

Identify and track key performance indicators (KPIs) and metrics to measure IT performance

Quantify the Return on Investment (ROI) of potential opportunities to inform prioritization and roadmap development

Communicate insights and recommendations to stakeholders in a clear and concise manner

Continuously monitor data quality to ensure accuracy and completeness of analysis

Stay up to date with industry trends and best practices related to data analysis and reporting

Lead cross-functional projects to drive more efficient processes

Communicate with individuals across the company to enhance methodologies, processes, training, and performance

Design and implement process improvements, including creating process maps, standard operating procedures and other documentation to support change initiatives

Develop and maintain relationships with key stakeholders across the organization, providing expert advice and guidance on process improvement initiatives

Monitor and track the progress of process improvement initiatives, ensuring that changes are implemented effectively and delivering the desired outcomes

Mentor and train more junior analysts to help them develop their skills and knowledge, and provide feedback and guidance to help them improve their work product

Actively participate in team meetings and project discussions

Stay up to date with industry trends and developments to ensure the team is using the most current and effective practices

Develop training materials and other resources to support the growth and development of the Enterprise Technology Performance and Insights Team

Qualification

Data visualization toolsData analysisTicketing softwareMicrosoft ExcelAgile methodology

Required

Bachelor's degree in Business or related field, or an equivalent combination of education and directly related work experience required

5-7 years of work-related experience required

Proficient with data visualization tools (i.e., Power BI)

Proficient with ticketing software (i.e., Jira, ServiceNow)

Proficient with Microsoft Excel and PowerPoint

Basic understanding of Agile software development methodology

Benefits

Medical, dental and vision insurance coverage

100% company-paid life and disability coverage

401k options with company match

Three weeks PTO by the end of the first year

Much more

Company

Allied Solutions LLC

Allied Solutions uses technology based products and services to meet the insurance, lending and marketing needs of more than 6,000 financial institutions in North America.

Founded in 2000

Carmel, Indiana, USA

1001-5000 employees

http://www.alliedsolutions.net/

H1B Sponsorship

Allied Solutions LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2023 (2)

2022 (1)

2021 (1)