Customer Service - Self Storage Manager jobs in United States
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Public Storage · 3 hours ago

Customer Service - Self Storage Manager

Public Storage is the self-storage industry leader and is currently hiring. The role involves managing multiple locations, assessing customer needs, and ensuring the readiness of storage units while maintaining customer relations and performing daily business tasks.

Property ManagementReal EstateReal Estate Investment

Responsibilities

Our Property Managers get to work independently at multiple locations; spending time both inside and outside
We assess customer storage needs and make suggestions, including selling packing and moving supplies
Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
Auditing cash drawers and making bank deposits are part of the daily business
We help keep our customers current with payments and make reminder and collection calls when required
Ability to transport lift/move items weighing up to 35 pounds
Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors
Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris

Qualification

Customer service experienceSales experienceCommunication skillsProblem-solving skillsTeamwork skills

Required

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies
Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business

Benefits

Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
Company paid life, accidental death insurance, and exclusive vendor discounts
Mileage reimbursement is provided when traveling between properties or other work-related tasks
Our Property Managers have the opportunity to earn performance-based bonuses

Company

Public Storage

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Public Storage is an ideal choice for both commercial and household self-storage needs.

Funding

Current Stage
Public Company
Total Funding
$2.37B
2025-09-26Post Ipo Debt· $496.33M
2025-06-26Post Ipo Debt· $875M
2024-04-09Post Ipo Debt· $1B

Leadership Team

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Chris Sambar
COO
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Company data provided by crunchbase