It Help Desk Support Technician jobs in United States
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Beacon Specialized Living ยท 4 weeks ago

It Help Desk Support Technician

positionClarks Summit, PA
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Beacon Specialized Living is committed to delivering quality services in compliance with various standards and regulations. The IT Help Desk Support Technician will provide IT support, manage user applications, and troubleshoot various devices to ensure smooth operations within the organization.

Health CareHealth DiagnosticsMedical

Responsibilities

Serve as IT support for all users that fall under BSLS
Prepares and builds workstations and home devices
Performs troubleshooting of Corporate and Home level devices (Workstations, Laptops, iPads, Printers, etc.)
Handles user management across multiple applications used by BSLS

Qualification

IT Ticketing SystemTroubleshootingWorkstation SetupUser ManagementTechnical Support

Required

A minimum of 1 year experience in a support related field
IT Ticketing System experience (Freshservice preferred)

Preferred

Associate degree in Information Technology or related experience preferred

Company

Beacon Specialized Living

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Beacon Specialized Living provides compassionate, person-centered care for adults with intellectual and developmental disabilities, mental health needs, and autism.
dateFounded in 1998
location
Spokane, Washington, USA
people-size1001-5000 employees
web-link
https://beaconspecialized.org/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Pharos Capital Partners
2016-05-24Private Equity

Leadership Team

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Steve McGill
Chief Financial Officer
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Adam Prince
Chief Information Officer
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Company data provided by crunchbase