The Vascular Care Group · 1 month ago
Front Desk Receptionist (Wellesley)
The Vascular Care Group is seeking a Front Desk Receptionist to support the administrative activities of their facility. The role involves maintaining office organization, assisting patients with their needs, and ensuring compliance with HIPAA regulations.
Health CareHealth DiagnosticsMedical
Responsibilities
Assist patients and referring providers both in office and on the phone and direct patient concerns or questions to the appropriate party
Verify patient eligibility and insurance prior to appointment
Obtain referrals or insurance authorizations prior to patient appointment
Maintains patient accounts by recording and updating personal and financial information required for proper insurance billing
Maintain organized office filing system and retrieve patient records
Greet patients upon arrival, assist with patient check-ins, and obtain insurance information and other necessary data
Provide patients with intake and new patient forms
Provide patients with support and guidance as needed
Provide coverage until practice is closed for the day or last patient has left if after closing hours
Managing flow of patient appointments in conjunction with clinical staff
Managing patient expectations during delays
Protects patients' rights by maintaining medical, personal, financial confidentiality
Ensure compliance with all HIPAA regulations
Collect co-pays and co-insurance and past due balances at time of service whenever possible; set up payment plans as needed
Schedule initial and follow-up appointments for physician, clinician and ultrasound labs
Complete ad hoc projects as requested
Qualification
Required
Minimum of High School diploma
1+ years of administrative support required
Knowledge with multi-line phone systems
Ability to perform multiple tasks in a busy medical setting
Preferred
Associate's or Bachelor's degree
Experience in a medical setting
Previous experience with Microsoft Office suite
Knowledge of HIPAA, Medicare and commercial insurance
EPIC Experience
Company
The Vascular Care Group
Welcome to The Vascular Care Group! Established in 1996 and 1999 respectively, Southeastern Vascular and Hoenig Vein & Vascular have been caring for patients in the state of Massachusetts for over 20 years and are now proud to introduce The Vascular Care Group, a new and growing group practice committed to the prevention, diagnosis, and treatment of vascular disease.