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Grainger · 9 hours ago

On-Site Service Specialist (Full Time)

Grenada, MS

Full-time

Onsite

Mid Level

$19.43/hr - $24/hr

3+ years exp

Grainger is a leading broad line distributor serving over 4.5 million customers worldwide. The Onsite Service Specialist role focuses on assisting the KeepStock team in inventory management execution and customer service by performing machine repairs, data collection, and implementation responsibilities at customer sites.

HospitalityIndustrialManufacturingOffice SuppliesSupply Chain Management

Comp. & Benefits

Responsibilities

Perform machine break/ fix activities for different machines at the customer's site

Implement territory work relating to customer inventory projects

Perform data collection at the customer's site. Ensure accurate information is collected to help direct the KeepStock implementation process

Perform implementation responsibilities for new customers or new services

Assist customers with staging, labeling and organizing product at a customer site

Complete product relocation and discontinuation process

Will cover PTO and will have route based responsibilities and activities when needed

Actively listens, ask questions, effectively communicates, and fully engages to provide the best customer experience

Qualification

Customer service experienceTechnical problem solvingData collectionInventory managementProject managementEffective communicationActive listening

Required

3 years' experience in customer service or warehouse environment

High School diploma or equivalent

Technical skills and experience solving problems

Managed several projects simultaneously

Have and maintain a valid driver's license in State of residence

Must carry required levels of automobile insurance

Benefits

Medical, dental, vision, and life insurance coverage starts on day one of employment.

Access to up to 50% of your paycheck based on hours worked before payday.

18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.

6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.

Employee discounts, parental leave, and other benefits.

Safety shoes provided (where applicable).

Company

Grainger

Glassdoor4.1

As a leading business-to-business organization, more than 4.5 million customers worldwide rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support.

Founded in 1927

Savannah, Georgia, USA

10001+ employees