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Carolina Advanced Digital · 3 weeks ago

Inside Sales Support Representative

Siler City, NC

Full-time

Onsite

New Grad, Entry Level

Carolina Advanced Digital is a family-owned, service-disabled veteran-owned small business specializing in enterprise-class technology solutions. They are seeking an Inside Sales Support Representative to provide customer service, account management, and inside sales support for federal customers.

Artificial Intelligence (AI)Cyber SecurityData CenterData StorageIT InfrastructureIT ManagementSoftwareVirtualizationWireless

No H1B

U.S. Citizen Only

Responsibilities

Provide customer service and account support for government/federal customers

Responsible for inside sales functions, quotes, contract maintenance

Data entry and customer database maintenance

Ensure the CRM system is updated with accurate customer information and sales progress

Coordinate with distribution, customer, accounting and other operation teams to expedite sales processes

Respond to customer inquiries about products, pricing, and delivery times

Prepare sales reports and identify potential areas for process improvement

Qualification

Customer serviceCRM softwareMS OfficeOrganizational skillsSales experienceIT conceptsProblem-solvingCommunication skills

Required

A basic understanding of tech and IT concepts

Strong customer service and communication skills

Excellent organizational skills and the ability to prioritize tasks effectively

Proficiency in MS Office (Excel, Word, PowerPoint) and Adobe

A proactive approach to problem-solving and the ability to work under pressure

Must have dependable transportation for local travel

Must have a valid driver's license

Candidate must be a US citizen and native English speaker (Due to the requirements of some of the federal contracts we service)

Candidate must be able to pass a federal security background check, as required

Preferred

Previous experience in a sales or customer service role

Experience using CRM software

Able to adjust rapidly to shifting priorities and customer needs

Benefits

Benefits and competitive pay

Company

Carolina Advanced Digital

Carolina Advanced Digital specializes in cyber-security, wireless solutions, network infrastructure, mobility and data center services.

Founded in 1985

Cary, North Carolina, USA

11-50 employees

https://cadinc.com/

Funding

Current Stage

Early Stage

Leadership Team

John Jabbusch

Founder, Chairman of the Board, Chief Engineer

Recent News

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2025-10-11

PR Newswire

Carolina Advanced Digital's SLED and Commercial Business Joins Eastern DataComm

2025-06-20

Company data provided by crunchbase