CRG ยท 3 days ago
Senior HCM Systems Analyst
North Fort Myers, FL
Full-time
Onsite
Senior Level
$85K/yr - $105K/yr
5+ years expCRG is seeking a Senior HCM Systems Analyst to support and optimize enterprise business applications, particularly Human Capital Management systems. This role involves acting as a liaison between stakeholders and IT teams, ensuring applications meet business objectives and supporting process improvements and data integrity.
Hiring Manager
Angelina Kilpack
Responsibilities
Administer, configure, and support enterprise business applications (e.g., HCM, ERP, CRM, GIS)
Act as a subject matter expert (SME) for assigned applications, providing functional and technical guidance to stakeholders
Analyze business processes and translate organizational needs into effective system configurations and enhancements
Partner with business units, IT teams, and external vendors to gather requirements, troubleshoot issues, and implement solutions
Provide functional and technical support to end users, resolving issues and escalating complex problems as appropriate
Support data governance and data integrity initiatives, including auditing, reporting, and data quality assurance
Develop and maintain system documentation, including configuration changes, workflows, integrations, and release notes
Create and maintain custom reports and dashboards to support operational and strategic decision-making
Develop and deliver user documentation, job aids, and training materials to promote system adoption and efficient use
Assist in planning and executing system upgrades, patches, testing, and new application implementations
Monitor vendor releases and updates; assess impact, coordinate testing, and manage deployment of new functionality
Maintain a consistent support presence for functional leaders and end users, ensuring clear communication and timely issue resolution
Contribute to the strategic technology roadmap by recommending improvements aligned with IT standards and organizational goals
Build and maintain strong working relationships across all levels of the organization to ensure effective collaboration and communication
Ensure timely, accurate, and professional responses to all system-related requests and inquiries
Qualification
Required
Bachelor's degree in Information Systems, Business Administration, or a related field (or equivalent experience)
Minimum of 5 years of experience working in a systems analyst, administrator, or application support role
Minimum of 5 years of experience supporting system implementations, upgrades, or enhancements
Hands-on experience with at least one major HCM, ERP, or CRM platform
Demonstrated ability to support enterprise applications in a complex, cross-functional environment
Company
CRG
CRG Corporation is a national Executive Search firm and Staffing agency. For the past three decades, we have supported corporations across the U.S.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jason S. Heller
Chief Operating Officer & Managing Partner
Dianne Gold
Managing Partner
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