Encore Talent Solutions · 18 hours ago
Network Operations Center Engineer
Ashburn, VA
Full-time
Onsite
Mid Level
$60K/yr - $85K/yr
3+ years expEncore Talent Solutions is seeking a Network Operations Center Engineer with a focus on optimizing network performance and troubleshooting. The role involves monitoring network systems, coordinating with vendors, and providing technical support to ensure network stability and efficiency.
Staffing & Recruiting
Hiring Manager
Conner Sullivan
Responsibilities
Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and coordination with partners on network optimization
Undertake data network fault investigations in network environments using information from multiple sources
Secure network systems by establishing and enforcing policies, defining and monitoring access
To handle activation/installation/upgrade calls
Provide remote troubleshooting and fault finding assistance and guidance if issues occur upon initial installation
Coordinate with vendors and update customer regarding network maintenances
Speak to customers via email and phone for requirements capture/update. Properly update notes to customer within given timeline
Proper coordination with vendors to resolve the issue, also, to initiate escalations as per the published Vendor SLAs and internal policies
Coordinate with vendor Service Managers proactively to maintain the network stability
The successful candidate will be able to understand and drive solid requirements and then use those to deploy, configure, test, and activate networks
Monitor customer network and coordinate proactively with customer and vendor to troubleshoot the issue(s)
To prepare reports daily / monthly / quarterly and otherwise as required
Monitor video circuits on Nimbra Vision monitoring tool
Qualification
Required
Minimum of 3+ years of Network Operations Center or comparable technology experience
Bachelor's or Master's degree in a related field (preferred)
Cisco Certified Network Associate (Compulsory), CCNP, CCIE etc
Hands on configuring and troubleshooting experience on router, switches / firewalls / multiplexer/ networking devices
A solid understanding of the OSI or TCP/IP model
A good understanding of, and experience with, most of the following network technologies: 802.1q, HSRP, OSPF, BGP, NAT, ACLs, IPSEC, and SNMP
Excellent cross-team collaboration, technical skills, and clear communications
Experience / knowledge on monitoring tools like SolarWinds, WhatsUp Gold etc
Flexibility to work on 24/7 environment
Preferred
Knowledge of MPLS, LDP, and VRFs strongly desired
Good knowledge on SolarWinds tools NCM and NPM is a plus
Company
Encore Talent Solutions
The more you’ve been looking for.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase