Binus University ยท 1 month ago
Home-Based Data Entry & Typing Operations Associate
United States
Full-time, Part-time
Remote
Entry Level
$20/hr - $25/hr
1+ years expBinus University is seeking a Home-Based Data Entry and Typing Operations Associate to support administrative and operational workflows for a distributed team serving U.S. and Canada-based functions. The role focuses on maintaining accurate records, preparing typed documents, and ensuring information is properly entered and organized across internal systems.
Responsibilities
Numeric Data Entry: Input transactional records (purchase orders, shipping manifests, billing logs) into our central database
Verify data integrity by cross-checking source documents
Transcription Tasks: Convert client audio (interviews, lectures, focus groups) into written transcripts, following established style guidelines
Edit transcripts for grammar, punctuation, and formatting before final delivery
Client Onboarding & Briefing: Facilitate 15- to 20-minute video or chat sessions to capture project scope, specific formatting rules, and turnaround times
Document client preferences in our CRM so everyone has the same reference
Workflow Management: Use Trello, Jira, or Monday.com to assign tasks to data entry specialists and typists
Monitor project milestones, send reminders, and ensure deliverables meet deadlines
Quality Assurance & Review: Perform second-level checks on spreadsheets and transcripts. Utilize checklists to confirm at least 98 percent accuracy (we aim for 99 percent)
Flag recurring errors or client feedback, then share insights with the team to improve processes
Reporting & Client Updates: Produce concise weekly status summaries that outline completed tasks, upcoming deadlines, and any potential roadblocks
Schedule brief check-ins with clients after milestone deliveries to gather feedback
Process Documentation & Training: Write straightforward SOPs (standard operating procedures) that detail each step of data entry and transcription workflows
Create short how-to videos or slide decks to onboard new hires or cross-train colleagues
Qualification
Required
High school diploma required; associate degree or relevant certificate (office administration, business technology) a plus
At least one year of hands-on experience in data entry and/or transcription, whether professionally or through internships/projects
Strong attention to detail and accuracy when working with written information
Comfortable using Microsoft Excel, Google Sheets, and document editing tools
Ability to follow written instructions and established processes
Reliable internet connection and a quiet home work environment
Clear written communication skills
Ability to handle confidential information responsibly
Benefits
Fully remote position open to U.S. and Canada-based candidates
Part-time and full-time scheduling options
Predictable workloads with structured onboarding
Opportunity to build experience in administrative and data operations
Supportive team environment with clear expectations
Company
Binus University
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase