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Global Payments Inc. · 5 hours ago

Commercialization Manager

Atlanta, GA

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Global Payments Inc. is focused on creating a better tomorrow in the communities in which they operate. The Commercialization Manager is responsible for bringing products and services to market, ensuring cross-functional alignment and market readiness, while also focusing on revenue growth and operational excellence.

AppsBankingCreditEnterpriseFinanceFinancial ServicesPayments

No H1B

U.S. Citizen Only

Responsibilities

Build, publish, and manage global commercialization playbooks for prioritized strategic initiatives

Work with key leaders and stakeholders to establish an appropriate operating and engagement model with each key initiative

Work with Product and other cross functional teams to ensure the long-term competitiveness of our products and to grow revenue by delivering more value to our customers

Engage senior leaders in Global Payments as advocates for the commercialization team and its value

Publish an overall product commercialization strategy for assigned product pillars that supports our product and business goals

Meet expected KPIs and measures of success for the commercialization initiatives

Manage key governance forums and leaders we are accountable to report to and publish appropriate reporting materials for commercialization initiatives

Work with key stakeholders across the business to follow operating models that are fundamental to the success of the Commercialization initiatives

Build commercial strategies in line with product strategy for designated product pillar - Embedded/Integrated, Payments and POS & Software, covering both new and existing products

Build revenue baseline and focus on driving revenue growth through effective product commercialization and sales strategies. (utilising playbook)

Ensure the product meets customer needs and is well-positioned in the market

High interaction with market research, customer insights, and competitive analysis teams

Utilize commercialization standards for launching products globally across key commercialization areas including sales training, customer support and pricing

From an operational readiness perspective, ensure products that are launched are fully supported to ensure optimal customer experience from launch

From a GTM perspective, implement a rigorous product launch program with defined launch phase and KPIs for ongoing tracking of product success. Ensure all go-to-market strategies are designed to win market share, grow revenue and drive customer satisfaction

Qualification

Commercialization strategyProduct launch managementCross-functional collaborationPayments industry knowledgeProgram management principlesBusiness acumenChange managementLeadership skillsCommunication skillsTeam player

Required

Bachelor's degree from college or university

10+ years of experience in a similar role with strong knowledge of the payments industry and/or a strong technical background

10+ years of experience working with business stakeholders within a cross-functional matrix environment

Ability to engage and influence senior leaders and stakeholders in large, complex, matrix organisations, and deliver results through internal and external virtual teams

Excellent verbal and written communication and presentation skills - A role model for continuous improvement

Ability to work independently within a complex and often ambiguous environment, provide fact-based recommendations to stakeholders and to juggle multiple initiatives at once