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GE Vernova · 3 hours ago

Sales Specialist - Inside Sales

Charlotte, NC

Full-time

Onsite

Entry, Mid Level

$64K/yr - $96K/yr

2+ years exp

GE Vernova is a company that focuses on providing solutions for Power Utilities and the Energy sector. The Inside Sales Specialist will support the Grid Solutions portfolio by managing customer service inquiries, facilitating communication between sales teams and customers, and ensuring effective resolution of issues related to bids, orders, and contracts.

EnergyEnergy EfficiencySustainability

No H1B

Responsibilities

Works closely with Key Account Managers, Sales Representatives, Distributors, and Channel Partners, to support our Grid Solutions portfolio for Power Utilities, Industrial customers, and the Energy sector in general

Responsible for customer service inquiries, direct communication, and follow-up on all problem resolutions concerning bid offers, orders, reports, invoices, agreements, and contract requirements for targeted clients, assigned accounts package and territories

Be the key liaison between the Outside salesforce, Customers, and internal Technical Product Support teams to ensure a smooth sales process and to assist with effective resolution to any customer inquiries or issues raised

Customer facing communication to support the business winning strategies

Creation, submission, follow-up, and close-out of quotations

Order entry, pricing, lead time and contractual requirements verification in order to avoid any discrepancies

Facilitate and document modifications to orders, including changes to bill of material, drawings, pricing, and availability accordingly

Provides training and facilities learning for peers, with focus on new hires

Workload management for backup staff

Qualification

Customer service supportSales experienceElectrical Power ProductsAnalytical skillsSpanishVerbal communicationWritten communicationProblem solvingTime managementOrganizational skills

Required

Bachelor's Degree (or high school diploma or equivalent with 5 or more years of direct experience in sales or customer support of a technical industrial or commercial manufactured product)

Minimum of 2 years direct experience working closely with customers, providing customer service support, and responding to a wide variety of customer inquiries