Walmart Canada · 1 month ago
Senior, Software Engineer - Customer Care Technology
Walmart Inc. is a leading global retailer seeking a Senior Software Engineer – Full Stack Customer Care Technology. The role involves leading the development of scalable solutions for the customer care platform, mentoring team members, and driving best practices in software engineering.
DeliveryRetailShopping
Responsibilities
Lead development of full stack features, from user interfaces to backend services, ensuring scalability, performance, and reliability
Translate product requirements into robust technical designs and implementation plans
Build advanced and reusable ReactJS components and high-performance web applications using Redux, TypeScript, NodeJS, and related technologies
Architect and implement backend services using Java, Spring Boot, and REST APIs, following best practices in distributed systems
Collaborate closely with architects, staff engineers, product managers, and QA engineers to ensure technical alignment and successful delivery
Drive code quality through code reviews, mentoring, and best practices in unit testing, integration testing, and CI/CD
Troubleshoot and resolve complex production issues and guide root cause analysis
Help steer platform modernization and migration efforts, ensuring seamless transition from legacy systems to modern architectures
Qualification
Required
Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area
5 years' experience in software engineering or related area
5+ years of experience in full stack software development
Expertise in ReactJS, Redux, TypeScript, ES6, NodeJS, and front-end performance optimization
Strong backend experience with Java, Spring Boot, REST API design, and microservices
Experience in building distributed systems with Kafka or other messaging frameworks
Cloud experience (preferably Azure) and deep understanding of CI/CD pipelines (Jenkins, GitHub Actions, or similar)
Solid grounding in data structures, algorithms, and software architecture
Proven track record of leading technical initiatives, mentoring engineers, and driving continuous improvement
Preferred
Master's degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 1 year's experience in software engineering or related area
Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly
Knowledge of accessibility best practices and Walmart's accessibility standards and guidelines for supporting an inclusive culture
Benefits
401(k) match
Stock purchase plan
Paid maternity and parental leave
PTO
Multiple health plans
Performance-based bonus awards
Medical, vision and dental coverage
Company-paid life insurance
Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
Company data provided by crunchbase