Director of Client Success - Healthcare Services jobs in United States
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Urrly · 1 month ago

Director of Client Success - Healthcare Services

Urrly is a fast-growing healthcare technology company, and they are seeking a Director of Client Success to maintain and enhance relationships with payer partners. The role involves owning client relationships, leading business reviews, and ensuring smooth delivery and renewals.

Artificial Intelligence (AI)Business DevelopmentInformation TechnologySales
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Responsibilities

Own payer and plan relationships end to end
Lead business reviews and share performance insights
Track encounter outcomes and identify early risks
Align internal teams for smooth delivery and renewals
Prepare for contract expansions and renewals
Communicate ROI clearly to payer partners

Qualification

Client success managementHealthcare operations experiencePayer relationship managementValue-based program supportTeam alignmentCommunication skills

Required

3–5+ years in payer-facing client success or account management
Healthcare or provider network operations experience
Comfort working with distributed clinician operations
Proven track record supporting value-based programs
Authorized to work in the U.S

Benefits

Flexible schedule
Supportive team environment
Growth path

Company

Urrly

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Urrly is an AI-based platform that provides sales leadership and business development solutions to early-stage and seed-stage startups.

Funding

Current Stage
Early Stage

Leadership Team

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Kyle James
Founder & Managing Partner
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Company data provided by crunchbase