Urrly · 1 month ago
Director of Client Success - Healthcare Services
Urrly is a fast-growing healthcare technology company, and they are seeking a Director of Client Success to maintain and enhance relationships with payer partners. The role involves owning client relationships, leading business reviews, and ensuring smooth delivery and renewals.
Artificial Intelligence (AI)Business DevelopmentInformation TechnologySales
Responsibilities
Own payer and plan relationships end to end
Lead business reviews and share performance insights
Track encounter outcomes and identify early risks
Align internal teams for smooth delivery and renewals
Prepare for contract expansions and renewals
Communicate ROI clearly to payer partners
Qualification
Required
3–5+ years in payer-facing client success or account management
Healthcare or provider network operations experience
Comfort working with distributed clinician operations
Proven track record supporting value-based programs
Authorized to work in the U.S
Benefits
Flexible schedule
Supportive team environment
Growth path