Hyatt Place · 10 hours ago
Hotel Host (Guest Service Agent)
Hyatt Place is known for creating rewarding experiences for their guests, and they are seeking a Hotel Host to contribute to this mission. The Hotel Host is responsible for ensuring a high-quality guest experience through exceptional service and maintaining a welcoming environment in various hotel areas.
Hospitality
Responsibilities
Create an experience for hotel guests by offering welcoming, helpful, and exceptional service
Maintain a clean, comfortable, and inviting environment
Responsible for the complete guest experience, including the Hotel Host Stand, Bakery Café, Guest Kitchen, e-room, TV den, guest check-in and check-out, and servicing of meeting rooms
Qualification
Required
Customer service experience is required, preferably in a hotel or related field
Must have schedule flexibility for both AM/PM shifts, weekends and holidays
Requires strong command of the English language to include speaking, reading and writing
Ability to learn quickly and work in fast paced position with guest interaction
Must be able to multi-task
Must be 18 years or older
A true desire to satisfy the needs of others in a fast paced environment
High school diploma or equivalent required
Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
Must possess basic computer skills, i.e. Word, Excel, etc
A team player with a good portion of personality
Enthusiasm and a hands-on mentality
A true representative of the company to customers, employees, and the public
A team player with a hands-on mentality and a love for guest service
A true support for our customers and colleagues
A fun and energized person