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Wiley · 9 hours ago

Senior Sales Engineer - AI/ML Solutions

Hoboken, NJ

Full-time

Onsite

Senior Level

$86K/yr - $123K/yr

5+ years exp

Wiley is a trusted leader in research and learning, and they are seeking a Senior Sales Engineer for AI/ML Solutions to accelerate the adoption of AI-powered research tools. This role involves serving as the primary technical advisor to prospective customers, delivering technical demonstrations, and architecting solutions that integrate seamlessly with corporate research workflows.

Publishing

H1B Sponsor Likely

Responsibilities

Deliver compelling live demonstrations communicating the value of our AI data solution within RAG systems, vector databases, LLM orchestration frameworks, and AI agent architectures to prospective customers throughout the sales cycle; collaborate with Account Executives on deal strategy, technical discovery; qualify technical fit and budget authority; navigate complex stakeholder groups including IT, security, legal, and research leadership; and guide product marketing to create customized sales collateral and competitive positioning materials

Architect and implement 3-6 month technical POCs that validate AI solution performance against customer success criteria, including agentic RAG workflows, multi-database orchestration, and integration with existing research infrastructure

Serve as trusted technical advisor throughout 12-18 month sales cycles, architecting AI solutions that address complex research workflows for pharmaceutical, biotech, and healthcare customers while ensuring seamless integration with legacy systems and compliance with industry regulations

Gather detailed customer insights, competitive intelligence, and feature requirements through prospect engagements; synthesize patterns and themes; advocate for customer needs with Product and Engineering teams to inform roadmap priorities

Demonstrate and architect AI agent solutions that autonomously execute complex research tasks using multi-agent systems, agentic RAG patterns, tool-based actions, and conversational memory—including systematic literature reviews, competitive intelligence, regulatory analysis, and multi-step scientific inquiry workflows

Develop whitepapers, reference architectures, case studies, and technical blog posts; deliver presentations at industry conferences, create demonstration videos and webinar content that establishes Wiley's technical authority in AI-powered research

Qualification

PythonRAG architecturesVector databasesLLM orchestrationAI agent frameworksCloud AI platformsTechnical demonstrationsSolution architectureEnterprise sales cycle managementStakeholder navigationProfessional demeanorProblem-solving orientationAdaptabilityCross-functional collaborationExceptional communication skillsPresentation skillsTime management

Required

Bachelor's degree in Computer Science, Bioinformatics, Engineering, or related technical field or equivalent experience

5-7 years in technical customer-facing roles (Sales Engineering, Solutions Architect, Product Management, Technical Account Manager) with enterprise customers; AI R&D

Python (read/modify)

RAG architectures

Vector databases (Pinecone, Weaviate, Chroma)

LLM orchestration (LangChain, LlamaIndex)

AI agent frameworks

Cloud AI platforms (AWS/Azure/GCP)

Technical demonstrations & POC execution

Solution architecture

Enterprise sales cycle management

Stakeholder navigation

Product sense, KPI tracking

Self-directed execution across 12-18 month sales cycles

Time management with multiple concurrent prospects

Problem-solving orientation

Adaptability to diverse customer needs

Cross-functional collaboration (Sales, Product, Engineering teams)

Executive presence

Influence without authority

Customer advocacy

English (fluent written and verbal)

Ability to travel 20-30% for customer meetings, on-site POCs, and industry conferences

Exceptional communication skills translating technical concepts to business stakeholders

Presentation skills to C-suite and technical committees

Professional demeanor with research organizations

Benefits

Meeting-free Friday afternoons

Professional development

Robust body of employee programming

Wide range of opportunities to foster community, learn, and grow

Company

Wiley

Glassdoor3.6

We transform knowledge into accessible and actionable intelligence for today's challenges and tomorrow's possibilities.

Founded in 1807

Hoboken, NJ, US

5001-10000 employees

http://www.wiley.com

H1B Sponsorship

Wiley has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (19)

2024 (9)

2023 (13)

2022 (46)

2021 (18)

2020 (22)