HR Benefits Specialist jobs in United States
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Upstate Medical University · 1 month ago

HR Benefits Specialist

positionSyracuse-Auburn Area
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Upstate Medical University is looking for an HR Benefits Specialist to administer and interpret employee benefits policies and serve as the first point of contact for employee inquiries. The role focuses on enhancing HR customer service and improving employee satisfaction related to benefits.

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Comp. & Benefits

Responsibilities

Administer and interpret collective bargaining agreements and applicable NYS, SUNY, and RF policies based on bargaining unit and/or employment classification
Act as the first point of contact for the benefits department
Triage inquiries and provide first-level responses to all benefits-related questions
Oversee: Benefits mailbox, AskHR inquiries/tickets, and in-person questions regarding benefits matters
Communicate regularly with employees, the benefits team, and other HR areas
Assist in reducing waiting times for unscheduled and walk-in inquiries
Support HR strategic plan deliverables, including maintaining: OneUp, AskHR, & HeRo
Play a significant role in improving employee satisfaction in day-to-day HR operations, specifically in employee benefits (health insurance, retirement, etc.)
Assist with: weekly orientations, retirement selections, & health insurance enrollment

Qualification

Human Resources ManagementEmployee Benefits AdministrationCollective Bargaining AgreementsCustomer ServiceHealthcare ExperienceHigher Education ExperiencePublic Organization ExperienceWritten CommunicationOral CommunicationOrganizational SkillsInterpersonal Skills

Required

Bachelor's degree in Human Resources Management (or related field)
Two years of related professional experience required
Excellent written/oral communication skills required
Excellent organizational skills required
Excellent interpersonal skills required

Preferred

Previous human resource experience in a healthcare, higher education or public organizational setting strongly preferred

Company

Upstate Medical University

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The State University of New York Health Science Center at Syracuse encompasses a College of Medicine
dateFounded in 1834
location
Syracuse, New York, USA
people-size5001-10000 employees
web-link
https://www.upstate.edu

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Baldrick's Foundation
2023-11-21Grant

Leadership Team

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William G. Veit
Assistant vice president for internal audit and enterprise risk management
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Recent News

Central New York Business Journal
Upstate Medical University wins nearly $17 million contract for ADHD medication study
2025-12-25
Central New York Business Journal
Upstate Golisano After Hours Care relocates to Nappi Wellness Institute
2025-11-05
EIN Presswire
Celebrated Sculptor Carolyn Palmer Honors Two Trailblazing Women in Medicine with Statues at Upstate Medical University
2025-10-20
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