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Fairfield Residential · 9 hours ago

Maintenance Supervisor

Austin, TX

Full-time

Onsite

Mid Level

$30.24/hr - $33.12/hr

3+ years exp

Fairfield Residential is a leader in the multifamily housing industry, dedicated to creating exceptional apartment living. The Maintenance Supervisor is responsible for overseeing property maintenance, managing a diverse maintenance team, and ensuring customer satisfaction through effective maintenance operations and outstanding service.

Asset ManagementConstructionReal Estate

Responsibilities

Perform, schedule and supervise maintenance repairs throughout the property

Schedule, monitor and conduct preventative maintenance

Maintain a flexible, available schedule to respond to and resolve after-hours and weekend emergency maintenance and custodial requirements

Use Yardi (or similar) property management software to manage open service repair requests

Create and manage a budget while maintaining an accurate inventory of maintenance items

Ensure that policies and procedures as well as safety and compliance expectations are met

Lead, motivate and develop a successful, inclusive and diverse property maintenance team

Provide timely and constructive performance feedback and light mediation

Deliver outstanding customer service to all residents

Qualification

Apartment maintenance experiencePlumbing knowledgeElectrical knowledgeHVAC knowledgeEPA certificationYardi softwareSupervisory experienceBudget comprehensionMicrosoft OfficeCustomer service skillsVerbal communicationWritten communication

Required

Three or more years' hands-on apartment or building maintenance experience required

Strong knowledge of plumbing, electrical, HVAC, carpentry, and appliance repair work

HVAC-EPA (Type II) or EPA Universal certification is required

Ability to read and comprehend budgets

Supervisory experience required

Experience with Yardi or other property management accounting software

High school diploma or equivalent required

Ability to read, write, understand, and communicate in English

Experience using Microsoft Outlook, Word, and Excel

Professional verbal and written communication skills

Superior customer service skills including the ability to manage difficult customers and/or situations

Availability to be on-call and responsive to after hour emergencies

A valid Driver's License is required

Ability to work a flexible schedule to include weekends, evenings, and holidays

Preferred

Certified Pool Operator (CPO) certification strongly preferred. Associates hired without a CPO certification will be required to obtain within 90 days of hire