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GEICO · 3 months ago

Commercial Physical Damage Innovation Analyst

United States

Full-time

Remote

Mid Level

$82K/yr - $172K/yr

3+ years exp

GEICO is a private American auto insurance company seeking an Innovation Analyst to join their Claims Innovation team. The role involves supporting the team in identifying and implementing opportunities to improve processes and technology, enhancing efficiency and customer experience.

Auto InsuranceFinancial ServicesGovernmentInsuranceInternetMobile

No H1B

Responsibilities

Evaluate and analyze existing claims processes, data, and performance metrics to identify areas of opportunity for efficiency, effectiveness, or accuracy

Gather and analyze data to provide insights into claims processes and performance metrics

Support the development of actionable strategies and assist in implementing process and technology enhancements

Assist the Director, Claims Innovation in establishing priorities, goals, and objectives

Collaborate with Operations, Product, AI/ML, and Engineering teams to define and prioritize requirements

Prepare reports and presentations summarizing findings, recommendations, and project progress

Contribute to and/or lead pilot programs, POC’s, or A/B testing and reporting on performance and progress

Participate in innovation workshops, ideation sessions, and design sprints

Monitor project risks, benefits, and performance metrics; escalate issues as needed

Stay informed on industry trends, emerging technologies, and best practices

Qualification

Business process optimizationBusiness analysisInnovation methodologiesP&C insurance claimsAnalytical skillsEffective communicatorCollaboration skillsAdaptabilityEmotional intelligence

Required

3+ years of experience in business process optimization, business analysis, consulting, innovation, or process engineering

Leadership experience in P&C insurance claims

Bachelor's degree in Business, Finance, Economics, Statistics, or related field

Knowledge of innovation methodologies, processes, and principles

Strong analytical skills and ability to interpret data for decision-making

Effective communicator with strong collaboration skills

Demonstrated ability to adapt and learn in a fast-paced environment

Commitment to diversity, equity, and inclusion

Leads from the front and isn't shy about using their voice

Ability to lead and influence with empathy and humility

Ability to navigate and lead through complexity

Curiosity, critical thinking skills; a lifelong learner who sees situations through multiple lenses

Exceptional character and an ability to instill confidence and build trust. Someone who possesses high emotional intelligence, and is an attentive, empathetic listener

Benefits

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.

Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.

Access to additional benefits like mental healthcare as well as fertility and adoption assistance.

Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Company

GEICO

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GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.

Founded in 1936

Chase, Maryland, USA

10001+ employees