Telecommunications Technician jobs in United States
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IntePros · 8 hours ago

Telecommunications Technician

IntePros is seeking a hands-on Telecommunications Technician to support a large-scale VoIP environment as part of an Infrastructure Operations team. This position plays a critical role in installing, configuring, maintaining, and troubleshooting voice systems across multiple sites.

ConsultingInformation TechnologyStaffing Agency
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Senior Management
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H1B Sponsor Likelynote

Responsibilities

Support and troubleshoot Mitel VoIP endpoints and associated services
Perform basic telephone station troubleshooting and testing
Provide voicemail system support and assist with analog line issues
Work within MDF/IDF spaces to install, replace, and configure voice-related equipment
Support UPS units and additional infrastructure components related to VoIP systems
Perform onsite field work across various locations as needed
Collaborate closely with network and infrastructure teams to resolve issues and maintain system stability
Maintain accurate documentation of installations, configurations, and troubleshooting steps

Qualification

VoIP System ExperienceMDF/IDF ExpertiseCabling KnowledgeTelecommunication Device TroubleshootingDocumentation PracticesClear Communication Skills

Required

Working knowledge of cabling and network infrastructure
Hands-on experience in MDF/IDF environments
Ability to install, configure, troubleshoot, and replace telecommunication devices
Strong documentation practices and clear communication skills
VoIP System Experience – Supporting and troubleshooting enterprise voice systems
MDF/IDF & Field Work Expertise – Comfortable working onsite with equipment installs, replacements, and testing
Cabling & Network Infrastructure Knowledge – Understanding of structured cabling and related network environments

Preferred

Experience supporting enterprise VoIP systems (Mitel preferred but not required)

Company

IntePros

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IntePros is an established, woman-owned, privately-held technology and business services consulting agency committed to building long-term relationships and helping more companies leverage the power of a more diverse workforce.

H1B Sponsorship

IntePros has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (6)
2022 (7)
2021 (6)
2020 (13)

Funding

Current Stage
Growth Stage

Leadership Team

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Loren Kovalcik
CEO
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Company data provided by crunchbase