Gallagher Bassett · 2 hours ago
Lead Claims Specialist - Major Case Commercial Auto Bodily Injury
Gallagher Bassett is dedicated to helping people navigate complex situations, focusing on delivering impactful outcomes. The Lead Claims Specialist will conduct detailed analysis of claims, negotiate settlements, and mentor lower-level adjusters while ensuring compliance with policies and regulations.
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Responsibilities
Independently conducts detailed analysis vital to investigating claims exposure and recommend appropriate settlement strategies and action plans
Create reservation of rights, coverage denial letters, negotiate and resolve settlements directly with involved parties
Interact extensively with various parties involved in the claims process, and may recommend retaining the advice of outside specialists
Handle claims consistent with clients’ and corporate policies, procedures in accordance with any statutory, regulatory and ethical requirements within specialized niche/industry
Document and communicate claim activity timely and efficiently and in a manner which supports the outcome of the claim file
Coach, mentor and may supervise lower level adjusters
Investigate, evaluate, and resolve complex MCU Commercial Auto BI claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution
Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
Think critically, solve problems, plan, and prioritize activities to optimally serve clients
Qualification
Required
High school diploma
7 or more years related claims experience and proven track record to handle complex claims issues at a senior adjuster level
Appropriately licensed and/or certified in all states in which claims are being handled
Knowledge of accepted industry standards and practices
Computer experience with related claims and business software
Preferred
Bachelor's Degree
10+ years of prior experience adjusting claims in applicable specialty area
Experience in claims as well as the insurance legal and regulatory environment
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher Bassett
About Gallagher Bassett: We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk.