DealerSmart · 1 month ago
Digital Marketing Account Manager
United States
Full-time
Remote
Entry, Mid Level
$80K/yr - $120K/yr
2+ years expDealerSmart is a digital marketing agency for car dealerships that provides omnipresence advertising and consulting services to help dealerships dominate their local market. They are seeking a Digital Marketing Account Manager who will serve as the primary point of contact for clients, manage client relationships, and ensure high-quality service delivery.
AdvertisingDigital MarketingMarketing
Responsibilities
Managing up to 35 clients, serving as the primary point of contact via email, call, text, and video meetings
Maintaining and building client relationships based on high quality service, expectation setting and coaching
Managing the entire client life cycle, including kick off calls, launch calls, check ins, billing, and offboarding calls
Collecting client feedback and passing it along to the team to drive constant improvement
Coaching our clients and their sales teams, making sure they are managing & following up with leads and scheduling & confirming appointments
Working closely with the Fulfillment team
Upselling and asking for referrals and testimonials from clients
Qualification
Required
Positive attitude and mindset is most important - you hold yourself accountable to the highest standards
Exceptional interpersonal, verbal, and written communication
Driven and confident with coaching others and setting expectations
Strong attention to detail, time management and organizational skills
Basic knowledge of digital advertising, with a keen interest to learn more
Proven project management skills with an emphasis on quality control
Self Starter - you are 100% comfortable working remotely and meeting deadlines without direct supervision
Team Player - You are able to collaborate with a small team, ask for help when needed and delegate tasks
Coachable - you are excited to participate in ongoing training and constantly pushing yourself to get better everyday
Proactive - you strive to be ahead of the problem, instead of just waiting for the problem to arise
Data Driven - you are able to use data to diagnose client problems and deliver accurate solutions
Must have experience in a management position at a car dealership, or as an account manager for a digital marketing agency or coaching business
At least 2 years of digital marketing / social media marketing agency experience
At least 2 years of automotive experience
Benefits
Work from home / anywhere in the world
Flexible Schedule
Health Insurance
401k
Unlimited vacation policy (just 1 week notice + approval)
All expenses paid annual team trip
Advanced training opportunities
Killer team of A-player that strives for excellence and supports one another
Company
DealerSmart
DealerSmart is a digital marketing agency for car dealerships that provides OMNI channel advertising (Facebook, Instagram, YouTube, TikTok, Google) and consulting services to help dealerships dominate their local market.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Billy Willson
Chief Executive Officer
Company data provided by crunchbase