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Transdev North America · 1 month ago

HR People Operations Specialist

San Francisco, CA

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $95K/yr

Transdev North America is a leader in mobility solutions, operating across the U.S. and employing a large workforce. The HR People Operations Specialist will support HR functions, manage HRIS processes, and drive employee engagement initiatives to enhance the overall employee experience.

AutomotiveHospitalityTransportationTravel

No H1B

Responsibilities

Lead, manage, and continuously improve HR programs related to compensation, benefits, leave administration, employee relations, and performance management, ensuring alignment with business objectives and compliance requirements

Oversee the planning, execution, and lifecycle management of HR initiatives, including system rollouts, engagement campaigns, and compliance-related programs, applying project management tools and methodologies as needed

Ensure consistent application and communication of company policies and procedures; assist in interpreting, updating, and implementing the employee handbook and other policy documents

Monitor and manage HR program effectiveness through regular audits, stakeholder feedback, and data analysis, recommending improvements to increase efficiency and impact

Administer employee leaves and accommodations in accordance with federal, state, and local regulations; maintain accurate internal records, and lead internal reviews to ensure data integrity and compliance

Collaborate cross-functionally with HR partners, department leaders, and external vendors to drive successful execution of HR programs, track deliverables, and ensure stakeholder alignment

Serve as a systems expert, managing and maintaining data accuracy in the HRIS (ADP Enterprise or similar), including entries for new hires, terminations, pay changes, and personal information updates

Audit HRIS data for consistency and compliance with federal, state, and local labor laws

Coordinate system integrations and partner with IT, Finance, and Payroll to ensure seamless data flow and integrity across platforms

Develop, maintain, and analyze HR metrics and dashboards to inform workforce planning, engagement, turnover, leave trends, and compensation analytics

Deliver insights and recommendations based on data to HR leadership and department heads

Design and deliver multi-channel employee communication strategies to enhance engagement, culture, and alignment with business goals

Plan and execute events, campaigns, and initiatives that foster a positive, inclusive, and motivated work environment

Adapt engagement programs based on employee feedback and business needs

Act as a key point of contact for employees and leaders for HR-related inquiries and problem resolution, escalating complex issues as needed

Provide guidance on personnel policies, leave administration, and workplace practices in a responsive and professional manner

Partner with payroll and finance to ensure accurate and timely processing of payroll-related transactions

Prepare payroll entries, audit payroll data, and generate standard and custom reports (e.g., overtime, headcount, leave balances, retirement contributions)

Lead or participate in cross-functional HR projects that improve processes, systems, and employee experience

Coach and support junior HR team members, demonstrating a commitment to developing internal HR capabilities

All other duties as assigned

Qualification

HRIS managementData analysisHR compliance knowledgeEmployee engagement strategiesProject managementCommunication skillsProactive attitudeInterpersonal skillsOrganizational skillsAttention to detailTeam collaborationConfidentiality

Required

Bachelor's degree in Human Resources, Business Administration, or related field

Strong data analysis and reporting skills; proficiency in Excel, HR dashboards, and report writing

Demonstrated knowledge of HR compliance (FMLA, ADA, EEO, etc.) and best practices

Excellent interpersonal, organizational, and communication skills

Proven ability to manage multiple priorities while maintaining a high level of attention to detail

In-depth knowledge of local, state, and federal employment laws, including compliance with city- and county-specific ordinances

Strong analytical and systems-thinking skills, with demonstrated experience leveraging HRIS and data tools to support decision-making and process improvement

Exceptional written and verbal communication skills, with the ability to translate complex HR information into clear, engaging messages across multiple channels

Highly organized, detail-oriented, and able to manage multiple priorities with agility in a fast-paced, dynamic environment

Comfortable working independently and collaboratively across cross-functional teams, with a strong sense of ownership and accountability

Demonstrated ability to maintain confidentiality, exercise discretion, and apply sound judgment in sensitive and complex situations

Proactive, self-starter with a bias for action and a commitment to delivering high-quality work under tight deadlines

Proven success in leading or supporting employee engagement strategies, analyzing feedback and sentiment, and developing programs that drive a positive workplace culture

Proficiency in managing high-volume communications and internal campaigns using G Suite (Docs, Sheets, Slides, Forms) or comparable platforms

Must be able to work shifts or flexible work schedules as needed

All candidates must successfully complete a pre-employment background check and drug screening in accordance with company policy

This position is considered non-safety sensitive; however, employees may be subject to random drug screening if required by project or client standards

Transdev is a Drug-Free Workplace and complies with all applicable laws regarding substance screening and workplace safety

Ongoing background monitoring may be conducted based on legal and contractual obligations unless prohibited by state law

Qualified applicants with criminal histories will be considered in a manner consistent with all applicable federal, state, and local regulations

If the position includes occasional travel or on-site responsibilities, a valid driver's license and an acceptable driving record may be required

Applicants must be legally authorized to work in the United States without current or future employer-sponsored visa assistance, as per USCIS guidelines