KBC Advisors ยท 1 day ago
Information Technology Specialist
Seattle, WA
Full-time
Onsite
Mid Level
$67K/yr - $82K/yr
3+ years expKBC Advisors is a modern, nimble purpose-built firm seeking an experienced IT Specialist to support their growing Data & Products team. This hands-on role is critical for ensuring seamless technology operations and involves managing IT assets, providing technical support, and implementing IT security measures.
AdviceConsultingReal Estate
Responsibilities
Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance
Support IT-led projects and system rollouts in a hands-on environment
Troubleshoot user access issues on company devices
Provide technical support for video conferencing systems and meetings
Deliver user training on tools, applications, and IT policies
Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution
Research, evaluate, and recommend new technologies to improve IT processes
Create, update, and manage IT process guides and training resources
Provide IT support and onboarding for new and existing employees
Assist with implementing and monitoring IT security measures
Travel to KBC offices as needed to provide onsite support
Qualification
Required
Manage and track IT assets, including hardware and software, to ensure accurate inventory and maintenance
Support IT-led projects and system rollouts in a hands-on environment
Troubleshoot user access issues on company devices
Provide technical support for video conferencing systems and meetings
Deliver user training on tools, applications, and IT policies
Manage, escalate, and de-escalate IT ticket submissions to ensure timely resolution
Research, evaluate, and recommend new technologies to improve IT processes
Create, update, and manage IT process guides and training resources
Provide IT support and onboarding for new and existing employees
Assist with implementing and monitoring IT security measures
Travel to KBC offices as needed to provide onsite support
Bachelor's degree in Information Technology, Computer Science, or a related field
3+ years of experience in IT support, systems administration, or a related role
Preferred
Strong understanding of IT asset management and lifecycle processes
Proficiency with Microsoft 365, Windows and macOS environments, and video conferencing platforms
Familiarity with IT security best practices and access management
Excellent communication skills with the ability to train and support non-technical users
Strong problem-solving skills with the ability to prioritize multiple requests
Experience working both independently and collaboratively across teams
Company
KBC Advisors
KBC Advisors provides capital markets and advisory services in the real estate area.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alex Kendrew
Chief Financial Officer
Andrew Siemsen
Partner
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