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Hackensack Meridian Health · 1 month ago

Patient Access Analyst - Full Time - Day

Belle Mead, NJ

Full-time

Onsite

Senior Level

$28.93/hr - $28.93/hr

5+ years exp

Hackensack Meridian Health is committed to transforming healthcare and serving as a leader of positive change. The Patient Access Analyst role focuses on managing revenue cycle tasks related to scheduling, registration, and authorization management, while analyzing denials and improving billing processes.

Assisted LivingHealth CareHealth DiagnosticsHospitalMedical

Responsibilities

Navigate to the corresponding State License Verification website based on the state in which the provider is licensed, and search for the provider's license status using the provider's License # or name

If an exclusion is identified, the Analyst will place bills on hold and work collectively to mitigate issues

Perform reviews of Registration billing accuracy and timely filing of claims to various insurance payers as well as review of various Discharged/Not Billed (DNB) EPIC registration work queues where bills have been held up due to various registration errors (Physician not on staff, Insurance not active on date of service, patient not found in payor website, accuracy of Coordination of Benefits, registration service type missing, and others) as identified by Access Management

Identify and provide trends and patterns, and present these findings to Access Services Management

Assists with the resolution of the billing system and edit issues as they arise. Keeps Manager informed of all system issues and consults for direction as necessary

Evaluates actual versus planned performance and metrics, presents and communicates possible opportunities

Identifies and suggests resolution for problems involving departments which affect registration productivity and or data quality and compliance

Maintains accurate notes and electronic documentation of findings; documents requirements, expectations and/or deadlines to ensure accurate and timely completion of tasks

Complies with all procedural workflows and departmental policies and procedures as identified

Assumes other responsibilities as directed by either the Supervisor, Manager, or Director

Lifts a minimum of 15lbs. push/pull a minimum of 300 lbs., and stands for a minimum of 4 hours a day

Other duties and/or projects as assigned

Adheres to HMH Organizational competencies and standards of behavior

Qualification

Hospital access managementAnalytical skillsEPIC experienceExcel/Sheets proficiencyTime managementCommunication skillsAttention to detailCritical thinkingOrganizational skills