Cohere Health · 1 month ago
Senior Implementation Manager
United States
Full-time
Hybrid
Senior Level
$130K/yr - $145K/yr
6+ years expCohere Health is seeking a proactive Senior Implementation Manager to lead implementations for new clients as they expand into new markets. This role involves coordinating activities for successful launches, collaborating with various teams, and shaping implementation best practices to ensure customer success.
Consumer SoftwareHealth CareSaaSSoftware
Responsibilities
Own overall implementation from end to end, both internally and externally with client teams
Partner with the solutions team in moving from pitch to close by serving in an internal project management capacity
Work closely with solutioning and product strategy teams to convert initial launch and expansion vision into tactical implementation plans
Partner with health plan and risk bearing provider clients to successfully launch Cohere Health products within their organization
Act as the key liaison between client implementation team and cross functional teams at Cohere to drive day to day implementation activities
Build strong relationships with cross-functional teams, both externally and within Cohere
Project manage and monitor the implementation process, working closely with clients, vendor partners, and Cohere teams
Develop and manage a detailed project schedule and work plan, involving all relevant stakeholders and closely monitoring the status of key deliverables
Track and report on implementation progress and key risks and issues
Refine implementation best practices and create an efficient and repeatable model for future clients
Work collaboratively to define and optimize processes for effectiveness, efficiency, and consistency
Support the creation of a playbook to guide process for implementing with additional customers
Qualification
Required
6-7 years of experience in healthcare working with payers, flexible mindset - progress over polish, able to exhibit comfortableness with ambiguity
Exceptional communication skills with strong interpersonal skills and experience in customer-facing roles
Experience working in a fast paced environment and ability to quickly ramp up and understand the technical work of many different teams
Organized and detail-oriented with demonstrated success running a implementation work, including project plan definition through execution
High level technical knowledge and understanding to be able to liaise with and understand product, development and engineering teams' tasks
Intellectually curious, able to self-start solution discovery (exhibits owner mentality)
Prior experience and high level of comfort working in powerpoint (including storytelling via slides), microsoft project, monday.com, and excel
Benefits
Medical, dental, vision, life, disability insurance, and Employee Assistance Program
401K retirement plan with company match; flexible spending and health savings account
Up to 184 hours (23 days) of PTO per year + company holidays
Up to 14 weeks of paid parental leave
Pet insurance
Company
Cohere Health
Cohere Health is a SaaS company that focuses on improving the efficiency and effectiveness of healthcare delivery.
501-1000 employees
H1B Sponsorship
Cohere Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (21)
2023 (18)
2022 (10)
2021 (7)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$186.1MKey Investors
Temasek HoldingsDeerfield ManagementPolaris Partners
2025-05-14Series C· $90M
2024-02-01Series C· $50M
2021-04-13Series B· $36.1M
Leadership Team
Siva Namasivayam
Chief Executive Officer
Robert Shepardson
Chief Financial Officer
Recent News
Company data provided by crunchbase