Adoreal · 1 month ago
Implementation Specialist - Health-tech (US)
Adoreal is a fast-growing vertical SaaS company focused on improving consumer experiences in elective medicine. They are seeking a highly organized Implementation Specialist to lead the onboarding of clinics onto their platform, involving project management, software setup, data migration, and training.
BeautyPersonal HealthWellness
Responsibilities
Serve as the main liaison between Adoreal and the clinic during onboarding
Facilitate data migration from the clinic's existing systems in collaboration with technical teams
Organize and structure clinic data to align with Adoreal's analytics framework and standards
Support the implementation and configuration of Adoreal's EMR and CRM systems
Manage project timelines and track key milestones, deliverables, and dependencies
Coordinate efforts across internal teams (technical, CRM, training) and clinic stakeholders
Identify potential risks, communicate status updates, and resolve issues efficiently
Provide training and onboarding support to clinic staff, ensuring smooth adoption of systems
Develop and deliver onboarding documentation, training guides, and resource materials
Monitor post-go-live adoption and address ongoing support needs
Qualification
Required
Minimum 3 years of experience in healthcare onboarding, software implementation, or project coordination
Hands-on experience with EMR systems and CRM platforms in a healthcare or clinical setting
Demonstrated success in managing multiple onboarding or implementation projects
Deep familiarity with healthcare workflows, including patient intake, documentation, billing, scheduling, and compliance
Experience in training clinical and administrative staff on new systems
Ensures implementations align with legal and regulatory requirements, especially in data handling and access control
Benefits
Healthcare coverage for you and your family
Paid time off (PTO) and paid holidays
Performance-based bonuses and company equity opportunities
Fully remote work environment with flexible schedules
Collaborative and thriving team culture guided by Adoreal's core values
Company
Adoreal
Adoreal is a beauty tech company that offers a personal care guidance platform for users undertaking beauty treatments.