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Mastercard · 7 hours ago

Manager, Product Delivery

Chicago, IL

Full-time

Hybrid

Mid Level

$106K/yr - $175K/yr

Mastercard is a global leader in digital payments, empowering economies and people worldwide. They are seeking a Manager, Product Delivery who will provide pre-sales solution consulting and implementation guidance for their Finicity API, ensuring successful customer outcomes through collaboration with sales and business development teams.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Provide pre-sales assistance for sales opportunities to prospective partners and customers (New Services), including installations, troubleshooting and training of our API Services

Lead technical discussions to remove technical roadblocks and define API solution options

Act as an interface between our Sales/Business Development teams and internal customer support and development teams to resolve outstanding prospect and customer issues

Develop and perform product demonstrations and technical presentations via webinars or meetings

Work closely with customers in the design and implementation/integration of our API

Work to understand our prospects and customers technical business drivers and how to map these to our API

Work with our API product teams to outline customer requirements

Qualification

API servicesSales engineeringWeb applicationsCustomer onboardingTechnical presentationsTroubleshootingCommunication skills

Required

Previous experience in a sales engineering, implementation consultant, onboarding specialist or any combination of roles in which you worked with customers on installations, troubleshooting and training of API or similar technical services

A degree, college coursework or a combination of relevant work experience and training from which you gained a solid understanding of web applications and architectures

Ability to understand, apply and communicate platform and API features and capabilities, as well as understand web services technologies in a SaaS environment

Ability to quickly identify and recommend practical guidance during technical Q&A sessions

Strong written and verbal communication skills, including the ability to communicate professionally in a highly technical environment

Able to travel once a quarter for customer consultations

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (403)

2024 (319)