Comcast · 1 month ago
Lead UX Designer
PA - Philadelphia, 1800 Arch St
Full-time
Onsite
Senior Level, Lead/Staff
7+ years expComcast is a Fortune 30 global media and technology company that provides connectivity and platforms to millions of customers worldwide. The Lead UX Designer will shape end-to-end customer journeys across the Xfinity app ecosystem, driving strategic design direction and influencing cross-platform initiatives to enhance customer interaction with Comcast's services.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Define and evolve UX strategy, information architecture, and experience frameworks for the Xfinity App
Collaborate with product, engineering, and design peers to align experience goals with business and customer objectives
Develop and document user flows, structural frameworks, and experience models that guide app design at scale
Act as a subject matter expert in UX systems thinking, ensuring cross-functional alignment and consistency
Facilitate design workshops, critiques, and strategy sessions to drive clarity and shared understanding
Partner with research and analytics teams to translate insights into strategic design direction
Advocate for simplicity, usability, and a cohesive design system across the app ecosystem
Qualification
Required
Extensive experience in UX Strategy, Interaction Design, and Information Architecture within large-scale digital products or mobile ecosystems
Proven ability to translate complex business and technical challenges into clear, intuitive design solutions
Strong understanding of design systems, user flows, and frameworks for scalable digital experiences
Proficiency in Figma, Miro, and other collaborative design tools
Excellent communication and presentation skills — able to influence cross-functional stakeholders and articulate design intent clearly
Experience collaborating closely with product and engineering teams in agile environments
Deep commitment to user-centered design principles and data-informed decision making
Strategic thinker who can connect long-term vision with practical execution
Collaborative and open — partners effectively across disciplines and teams
Highly analytical with a passion for structure, clarity, and simplicity
Curious and adaptable — thrives in dynamic, fast-moving product environments
Customer-obsessed — committed to designing experiences that deliver real value and delight
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
Win as a team - make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
Drive results and growth
Support a culture of inclusion in how you work and lead
Do what's right for each other, our customers, investors and our communities
7-10 Years of relevant work experience
Preferred
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience
Benefits
An array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
Fierce Network
2026-01-11
2026-01-07
2026-01-07
Company data provided by crunchbase