IT Associate I - Service Desk jobs in United States
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Stifel Financial Corp. · 3 hours ago

IT Associate I - Service Desk

Stifel Financial Corp. is a global wealth management and investment banking firm with a focus on innovation and client success. The IT Associate I - Service Desk role involves providing technical support for computer systems, hardware, and software, ensuring users receive assistance and training as needed.

BankingFinanceFinancial Services
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H1B Sponsor Likelynote

Responsibilities

Diagnose computer errors and troubleshoot computer software, hardware, and networking issues
Provide technical support to remedy computer problems
Follow up with users after problems have been resolved
Install and configure software and operating systems, and update these systems when necessary
Respond to queries on the phone, via email, in person, or through remote access
Offer technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software
Train computer users

Qualification

Technical supportTroubleshootingComputer systems knowledgeMicrosoft Office proficiencyAnalytical skillsOpenness to learningCommunication skillsTeam-working skills

Required

High School Diploma or equivalent coursework
Strong working knowledge of computer systems, hardware, and software
Advanced problem-solving, analytical, and team-working skills
Excellent communication and interpersonal skills
Display an openness to learning new technologies
Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Preferred

1+ years' working in a technical environment

Benefits

Health, dental and vision care
401k
Wellness initiatives
Life insurance
Paid time off

Company

Stifel Financial Corp.

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Established in 1890, Stifel, Nicolaus & Company, Incorporated is one of the nation’s premier full-service financial services firms, providing brokerage, trading, investment banking, investment advisory, and related services to individual investors, professional money managers, businesses, and municipalities through more than 400 locations across the U.S.

H1B Sponsorship

Stifel Financial Corp. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (4)
2023 (5)
2022 (5)
2021 (6)
2020 (5)

Funding

Current Stage
Public Company
Total Funding
unknown
1993-01-08IPO

Leadership Team

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Ronald Kruszewski
Chairman and CEO
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Anne Perlman
Managing Director, Investment Banking - Stifel
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Company data provided by crunchbase