Remote Hotel Reservations Specialist | Customer Support jobs in United States
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The Destination Knot · 1 month ago

Remote Hotel Reservations Specialist | Customer Support

Destination Knot is expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish.

Leisure Travel & Tourism

Responsibilities

Process and confirm hotel bookings through preferred travel partners
Communicate with clients regarding rates, availability, and details
Provide professional customer service via phone, email, or chat
Research properties and destination amenities to match client needs
Maintain accurate records of reservations and client preferences

Qualification

Customer serviceCommunication skillsOrganization skillsBasic computer proficiencySelf-discipline

Required

Exceptional communication and organization skills
Enthusiasm for travel, hotels, and guest satisfaction
Self-discipline and accountability in a remote environment
Basic computer proficiency and comfort learning new systems

Benefits

Access to professional travel training and certification paths
Mentorship and advancement opportunities within Destination Knot
Access to industry discounts after completion of onboarding

Company

The Destination Knot

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At Destination Knot, we believe love stories deserve the perfect backdrop — and business owners deserve the freedom to create a life they love.

Funding

Current Stage
Early Stage
Company data provided by crunchbase