Honor · 1 month ago
Inside Sales Manager
United States
Full-time
Remote
Mid, Senior Level
$73K/yr - $75K/yr
2+ years expHonor Technology is dedicated to changing the way society cares for older adults through innovative technology and services. The Inside Sales Manager will drive business growth by leading a sales team, ensuring exceptional service delivery, and achieving revenue goals while fostering a customer-centric culture.
Elder CareHealth CareHome Health CareMedical
Responsibilities
Lead, mentor, and motivate the sales team to exceed performance objectives and be a key driver of talent development for the sales team, including tailored coaching and personalized growth plans
Monitor sales metrics and analyze trends to ensure consistent results and drive revenue and achieve team quotas
Demonstrate ability to improve individual and team performance results through coaching
Use CRM data and performance metrics to drive targeted coaching and optimize team conversion
Achieve all performance targets as determined by the company
Effectively interview, hire, and train high-performing sales representatives
Responsible for creating a team culture that starts with the client and works backwards
Manage day-to-day sales performance of all team members and deliver timely feedback on results
Drive accountability and consistent performance management for results within the team
Manage day-to-day operational processes while assessing effectiveness and making recommendations for improvement
Responsible for identifying and addressing inefficiencies in sales processes and tools
Conduct regular coaching, training, and delivery of performance feedback to team members to enhance their skills and productivity
Maintain high employee engagement in a remote work environment
Ensure correct usage and optimization of CRM and other sales applications for data-driven decision-making for sales success
Reports directly to the Sr. Sales Manager and has a 1:15 ratio of employees to lead, mentor, motivate and conduct performance management
Qualification
Required
An understanding of the aging population, their needs, and a genuine passion for connecting them with the right support
Proven ability to lead a high-volume sales environment, ensuring the team effectively manages 75-90 calls per day while maintaining quality customer interactions
Strong coaching skills to develop team members' verbal and written communication, helping them build meaningful connections with customers
Expertise in training and guiding the team to explain services persuasively and confidently ask for customer commitment
A passion for sales leadership and a dedication to delivering exceptional service through a consultative approach
The ability to create a client focused, positive, and empathetic sales culture that delivers top notch service and outcomes
The ability to analyze sales metrics, use tools effectively, and make strategic decisions based on data insights
2+ years leading a quota-carrying inside sales team with full accountability for performance metrics
Demonstrated success coaching team members to exceed KPIs in a high-volume, consultative sales environment
Use CRM data and performance metrics to drive targeted coaching and optimize team conversion
Completion of 4-year bachelor's degree or equivalent experience
3+ years of sales experience
Strong leadership qualities with the demonstrated ability to coach, develop and motivate a large team
Experience executing sales plans and reviewing metrics
Demonstrated ability to implement and train sales teams in strategic selling techniques
Ability to work some evenings and weekends
Preferred
Experience in home healthcare, senior care, or a related industry is highly beneficial, but not required
2+ years of inside sales management experience preferred
Remote leadership experience preferred
Benefits
Equity
401K with up to a 4% match
Medical, dental and vision coverage including zero cost plans for employees
Short Term Disability
Long Term Disability
Life Insurance are fully employer paid with a voluntary additional Life Insurance option
Generous time off program
Mental health benefits
Wellness program
Discount program
Company
Honor
Honor Technology provides aging care solutions and home care services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$625MKey Investors
Baillie GiffordPerceptive AdvisorsProsus
2021-10-05Series E· $70M
2021-10-05Debt Financing· $300M
2020-10-27Series D· $140M
Leadership Team
Seth Sternberg
Co-Founder & CEO
Monica Lo
Co-Founder, Strategy and Operations
Recent News
2026-01-18
2026-01-18
2026-01-17
Company data provided by crunchbase