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COCC · 1 day ago

Middleware System Administrator

Rocky Hill, CT

Full-time

Hybrid

Mid, Senior Level

$92K/yr - $122K/yr

5+ years exp

COCC is an industry-leading fintech provider delivering innovative technology solutions and strategic partnerships throughout the Northeastern United States. They are seeking a Senior Platform Operations Specialist Administrator to provide operational support, automation workflows, and mentorship to junior team members while focusing on enhancing team capabilities with critical products.

ConsultingFinanceInformation TechnologySoftware

Hiring Manager

Michelle Skoplyak

Responsibilities

Provide daily operational support for critical products, including our iBanking and INSIGHT/IUX banking platforms, addressing issues and ensuring system stability

Conduct thorough testing and validation of automation solutions to ensure quality, efficiency, and reliability

Assist with automation development tasks using tools like PowerShell, Python, and C# to support larger projects and team initiatives

Identify issues, inefficiencies, and opportunities for process improvement, providing clear feedback to developers and operations teams

Act as a liaison between system administrators and developers, ensuring smooth communication and alignment with goals

Mentor and training junior team members on processes, best practices, and tools to promote team growth

Document automation workflows, system configurations, troubleshooting steps, and testing procedures for clarity and team adoption

Troubleshoot issues across systems, automation workflows, and integrations to support ongoing operations

Participate in release management and deployment and an on-call rotation including weekends

Collaborate with cross-functional teams using tools like Slack and ServiceNow to provide updates, prioritize tasks, and resolve issues effectively

Qualification

System AdministrationAutomation DevelopmentDevOps PrinciplesScripting PowerShellScripting PythonScripting C#Troubleshooting SkillsCollaboration Tools SlackCollaboration Tools ServiceNowProcess ImprovementAPI IntegrationsContainerizationCI/CD PipelinesFront-end TechnologiesMentoring SkillsCommunication SkillsProblem-Solving SkillsAttention to Detail

Required

Bachelor's degree in Information Technology, Computer Science, a related field or equivalent work experience

5+ years of experience in system administration, platform support, operational support, automation support, or DevOps roles

Proficiency in scripting and coding with tools such as PowerShell, Python, or C#

Familiarity with supporting enterprise-level products

Strong troubleshooting and debugging skills in operational systems, automation tools, and API integrations

Proficiency with collaboration tools like Slack and ITSM systems like ServiceNow

Ability to mentor junior team members and promote team growth

Strong communication and problem-solving skills with a creative, solution-oriented mindset

Preferred

Experience with Azure Kubernetes Service (AKS)

Experience with containerization and DevOps principles, including version control and deployment pipelines

Familiarity with automation and monitoring tools for financial or enterprise-scale environments

Experience with CI/CD pipelines, Infrastructure as Code (IaC), and automation tools such as GitLab CI/CD, Ansible, and Kubernetes (TKGI) a strong plus!

Experience with front-end technologies like Vue.js, HTML, CSS, and JavaScript is a plus