Power & Tel · 3 hours ago
Sales Associate
Des Moines, IA
Full-time
Onsite
Entry Level
1+ years expPower & Tel is a company focused on providing solutions for their customers. They are seeking a Sales Associate to assist Account Managers with customer inquiries, execute quote and order entry, and conduct outbound calls to develop leads.
Telecommunications
Responsibilities
Learning the functionality of company CRM and ERP systems (Salesforce, SXe, PowerBI) to properly locate important customer information, product information, and execute quote and order entry
Assisting Account Managers with Customer Inquiries through the Power & Tel website and provide quotes or information to the customer as needed
Conduct outbound call engagements (prospecting) and develop quality leads/opportunities to pass to the appropriate Account Manager within a specified region
Accurately forecast and track leads & activities (calls, emails, meetings) using Salesforce CRM
Convey product knowledge to potential customers/prospects, adhering to company messaging and positioning
Consult with prospects to uncover how Power & Telephone Supply can solve their business challenges, then work with customers to define opportunities and allocate to other sales channels
Assist Territory Account Manager in recapturing 'Lost Customers' that have not purchased from Power & Tel
Maintains customer files (current quotes, correspondence, plans, problems, etc. and updates customer information in the computer system
Enters quotes and orders into the computer system while on the phone with the customer
Assists in advising District Sales Managers (DSMs) of all pending quotations, bids, leads, competitive information, and sales possibilities
Establishes GP% to be used in bids, processes Return Authorizations, sends out correspondence & literature, and works back-order reports
Maintains close contact with the Purchasing Department (advises of low/high stock levels, competitive market prices, and vendor pricing discrepancies
Set up initial and follow up calls on high-quality sales opportunities including leads from P&T marketing campaigns, distribution partners, tradeshows and conferences
Serve as back up to Account Managers that are on vacation within a specific territory
Quickly and confidently qualify leads with customer service
Department cross-training & self-development, focusing on the skills and/or attributes that will make you successful in your core role and get you set for future success and advancement
Maintain the integrity of the ERP/CRM systems by updating or deleting obsolete customer information and notes when necessary
Other duties as assigned
Qualification
Required
Learning the functionality of company CRM and ERP systems (Salesforce, SXe, PowerBI) to properly locate important customer information, product information, and execute quote and order entry
Assisting Account Managers with Customer Inquiries through the Power & Tel website and provide quotes or information to the customer as needed
Conduct outbound call engagements (prospecting) and develop quality leads/opportunities to pass to the appropriate Account Manager within a specified region
Accurately forecast and track leads & activities (calls, emails, meetings) using Salesforce CRM
Convey product knowledge to potential customers/prospects, adhering to company messaging and positioning
Consult with prospects to uncover how Power & Telephone Supply can solve their business challenges, then work with customers to define opportunities and allocate to other sales channels
Assist Territory Account Manager in recapturing 'Lost Customers' that have not purchased from Power & Tel
Maintains customer files (current quotes, correspondence, plans, problems, etc. and updates customer information in the computer system
Enters quotes and orders into the computer system while on the phone with the customer
Assists in advising District Sales Managers (DSMs) of all pending quotations, bids, leads, competitive information, and sales possibilities
Establishes GP% to be used in bids, processes Return Authorizations, sends out correspondence & literature, and works back-order reports
Maintains close contact with the Purchasing Department (advises of low/high stock levels, competitive market prices, and vendor pricing discrepancies)
Set up initial and follow up calls on high-quality sales opportunities including leads from P&T marketing campaigns, distribution partners, tradeshows and conferences
Serve as back up to Account Managers that are on vacation within a specific territory
Quickly and confidently qualify leads with customer service
Department cross-training & self-development, focusing on the skills and/or attributes that will make you successful in your core role and get you set for future success and advancement
Maintain the integrity of the ERP/CRM systems by updating or deleting obsolete customer information and notes when necessary
Other duties as assigned
Attentive to Detail
Clear Phone Voice
Communication Skills
Customer/Employee Relations Skills
Diplomacy in Difficult Situations
Flexible to Change
General Computer Skills
Mathematical Skills
Microsoft Excel
Microsoft Word
Motivation Skills
Problem-Solving Skills
Strong Negotiation Skills
Strong Organization Skills
Strong Selling Skills
Typing Skills
High School Diploma
1 to 2 years previous sales or Customer Service experience
Preferred
A college degree
Wholesale distribution experience
Company
Power & Tel
Power & Tel provides procurement, sales, and material management/logistics of products to the global communications marketplace.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jennifer Sims
CEO
Matt Spinolo
President & COO
Recent News
EIN Presswire
2025-11-06
2025-11-03
Company data provided by crunchbase